Academic Advisor I (COE)

The University of Arizona • Tucson, AZ

7d • Hybrid

About The Position

The University of Arizona’s College of Education is hiring an Academic Advisor I to join its Student Services team. The position advises undergraduate students in the Early Childhood and Elementary Education programs across Main and Distance Campuses. It works closely with advising colleagues, program coordinators and directors, faculty, staff, students, Arizona school districts, community colleges, and state agencies. The role calls for clear communication, detailed documentation, and strong relationship-building skills. A hybrid work week may be available, in consultation with the supervisor, along with core business hours.

The advisor supports students’ academic progress and development, helps prospective students explore programs and admission procedures, and contributes to orientation, program planning, events, and special projects. The position maintains student records and working knowledge of University policies and systems. This is a full-time, 1.0 FTE position at 40 hours per week. Visa sponsorship is not available.

Requirements

• Bachelor’s degree.
• One year of relevant work experience.
• Knowledge of FERPA and ethical principles in working with students.
• Skill with student information and data collection systems, including PeopleSoft and Salesforce, Microsoft Office Suite, and Adobe Acrobat Pro DC.
• Detail-oriented, self-motivated, and highly organized.
• Ability to track paperwork and follow up on procedures.
• Ability to set priorities and manage time efficiently.
• Ability to multitask and function in a dynamic environment.
• Exceptional written and oral communication skills.
• Ability to work with faculty.
• Ability to work with students online or in person.

Nice To Haves

• Experience with PeopleSoft and Salesforce.
• Experience with Microsoft Office Suite applications, including Word, PowerPoint, Excel, Publisher, Teams, and Outlook, and Adobe Acrobat Pro DC.
• Experience with University of Arizona policies and procedures.
• Experience with the Arizona General Education Curriculum (AGEC) structure and transfer student populations and their needs.

Responsibilities

• Provide drop-in advising, including front-desk service and appointment scheduling as needed.
• Meet individually with Early Childhood and Elementary Education majors to counsel them on degree requirements, educational plans, course selection, majors, minors, and career options.
• Conduct initial degree-audit reviews to assess graduation requirements, subject to review by a senior advisor or director.
• Evaluate transfer credit and its applicability toward degree requirements with support from senior advisors.
• Discuss students’ challenges, help them identify next steps and resources, and support their academic and career goals and sense of belonging.
• Identify students’ current or potential needs, including study-skills and tutoring needs.
• Work with prospective students exploring Early Childhood Education and Elementary Education majors.
• Speak to organizations, students, and prospective students about the College of Education for recruitment and orientation; advise on eligibility and admission procedures; and assist with recruiting transfer and incoming first-year students.
• Coordinate with program faculty, staff, and advising colleagues to stay informed about program updates.
• Use University systems and maintain student files and advisor notes; keep current on regulations and policies affecting students’ educational options.
• Support selected events and special projects that promote student engagement, academic success, and a positive student experience.
• Shadow experienced advisors to develop skills.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance plans.
• Life insurance and disability programs.
• Paid vacation, sick leave, and holidays.
• University of Arizona, Arizona State University, and Northern Arizona University tuition reduction for the employee and qualified family members.
• Retirement plans.
• Access to University of Arizona recreation and cultural activities.
• Full benefits eligibility.
• Work-life programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level