Academic Advising Coordinator

The University of Texas at Austin•Austin, UT
•Onsite

About The Position

The Academic Advising Coordinator leads and coordinates Academic Advising Team 1, supervises advisors, advises undergraduate students, and serves as a liaison between Student Affairs and the academic units supported by the team. The coordinator is the primary liaison to the Plan II Honors Program. The role oversees advising-team operations and staff development; collaborates with academic departments on curriculum, course access, registration, and student support; and provides developmental, routine, orientation, and registration advising to undergraduate students. The coordinator also supports enrollment management, team communications, university service, professional development, and related projects as assigned. This is a 40-hour-per-week position located at UT Main Campus in a standard office environment. The position is expected to continue, and the earliest start date is immediately. The listed salary is $70,000.

Requirements

  • Bachelor's degree and eight years of experience working with college students or in academic advising; alternatively, a master's degree and six years of experience, or a doctoral degree and four years of experience.
  • Required competencies: accuracy and attention to detail, decision making and critical thinking, effective communications, initiative, interpersonal relationships, problem solving, service excellence, and teamwork.
  • Relevant education and experience may be substituted as appropriate.

Nice To Haves

  • Experience beyond the required qualifications.
  • Experience advising in a UT Austin Liberal Arts unit and strong working knowledge of Liberal Arts advising practices and policies.
  • Experience supervising professional or student staff and/or volunteers.
  • Demonstrated leadership at the College and/or University level.

Responsibilities

  • Lead and coordinate the activities of Academic Advising Team 1 and provide comprehensive leadership and supervision for the team.
  • Hire, evaluate, and support staff development; monitor new-advisor training and continuing education; and promote team effectiveness and efficiency.
  • Coordinate undergraduate advising services across team advisors and embedded academic departments, and serve as a lead advisor for supported departments.
  • Liaise with Liberal Arts Student Affairs administration on human resources, budgetary, and other matters.
  • Collaborate with Liberal Arts advising leadership to develop and implement college-wide advising policies and procedures.
  • Complete special projects assigned by the Director of Advising and Associate Dean for Student Affairs.
  • Provide input on curriculum matters and communicate with faculty leadership, course-scheduling staff, and degree-audit staff.
  • Coordinate with unit administrators to support course access and availability for undergraduate credentials.
  • Connect students and department faculty, and inform faculty about student-support policies and resources related to academic concerns.
  • Work with unit staff and faculty to initiate or improve unit-specific or joint programs, projects, organizations, and co-curricular opportunities.
  • Help students identify and pursue educational, life, and career goals, and develop plans toward timely graduation.
  • Support students experiencing academic difficulty by identifying barriers and developing action steps using appropriate tools and resources; create SUCCESS Agreements with students.
  • Encourage student independence, problem-solving, personal well-being, and growth, and refer students to relevant department, college, and university resources.
  • Participate in College of Liberal Arts New Student Orientation; develop advising materials; and advise incoming first-year and transfer students at spring, summer, fall, and August orientations.
  • Review student records and explain resources, tools, course selections, and academic options; support first-semester registration at UT Austin.
  • Serve as a point of contact for prospective students referred via Admissions and the President's Office regarding student issues and concerns.
  • Pursue continuing education and professional development, and attend relevant university, higher-education, advising, and department meetings and training, including monthly CAM and ACA meetings.
  • Advise students during registration and add/drop periods; assist with course selection, course applicability, and progress-to-degree checks.
  • Help UT students enroll in department courses, respond to registration inquiries, and work to resolve course availability and scheduling conflicts.
  • Clear advising holds; assist with restricted and individual-instruction courses; and manage course-closing limits, reservations, priorities, waitlists, and prerequisite checks.
  • Collaborate with department staff and faculty leadership on registration and class matters, and uphold registration policies, including waitlist and prerequisite-system policies.
  • Explain degree requirements, academic options, policies, and institutional rules; counsel students and empower them to make informed academic decisions.
  • Assist students with petitions and overrides; create and update degree profiles; document student interactions accurately; and track student contacts.
  • Participate in meetings and decision-making, provide performance metrics and input, and assist with administrative tasks for supported undergraduate programs.
  • Lead or support projects, programs, activities, and events; respond to inquiries from students and other constituents; and contribute to informational and promotional materials.
  • Serve as a liaison for Student Affairs and supported departments on and off campus.
  • Serve on committees, working groups, or advisory boards as needed; facilitate or mentor student groups as needed; and assist with undergraduate programming.
  • Volunteer for and represent the department and team at university, college, and department events, including outreach and student-focused events; support related institutional objectives.
  • Cross-train and support other Student Affairs teams to help maximize resources and serve students.
  • Perform other related functions as assigned.
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