ACA - Per Diem - Smilow Rad Therapy

Yale New Haven Health • New Haven, CT

4d

About The Position

The ACA provides patient-centered care under the direction of a Registered Nurse and as part of an interdisciplinary healthcare team. Care is based on patients’ preferences, values, and needs, and supports safe, high-quality care and an exceptional patient experience. The role requires competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety, and informatics, in accordance with the applicable scope of practice.

The ACA supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. The role also promotes service excellence and a positive work environment by providing exemplary customer service to patients, families, physicians, staff, and support personnel.

Requirements

• High school diploma or GED.
• Graduation from an approved, accredited postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training.
• Demonstrated ability to communicate effectively with patients, families, peers, and the interdisciplinary team.
• Ability to adjust priorities and work plans according to the needs of the patient, service or unit, and patient care team.
• Professional, appropriate, effective, and tactful written, verbal, and nonverbal communication.
• Ability to lift a minimum of 40 pounds.
• Ability to perform tasks requiring physical endurance and dexterity, and consistent use of proper body mechanics.

Nice To Haves

• 12–18 months of prior experience as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment.
• Clinical competency.
• Current medical assisting credential (certification or registration) acceptable to and recognized by the Connecticut Department of Public Health.

Responsibilities

• Provide coordinated, compassionate, culturally appropriate patient care that respects individual values, preferences, needs, and the patient or designee as a partner in care.
• Obtain specific components of individual and age-appropriate care requirements from a Registered Nurse and/or licensed provider.
• Interact effectively and professionally with patients, families, healthcare providers, and employees from diverse backgrounds.
• Function effectively within nursing and interdisciplinary teams, communicate openly, demonstrate mutual respect, and recognize and communicate personal limitations or concerns.
• Minimize risks to patients and providers through safe individual and team performance, including behaviors associated with high-reliability organizations.
• Use equipment effectively to support quality and safe patient care.
• Maintain competency in clinical applications and use information and technology to communicate, mitigate error, and support team decisions.
• Demonstrate accountability and responsibility for clinical practice and professional development.
• Perform rooming tasks within scope of practice, including identifying the patient, introducing the UAP role, escorting patients, and preparing patients for visits using standardized workflows. Tasks may include vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, and point-of-care testing.
• Send and receive patient medical records and abstract new patient records into EPIC.
• Set up instruments and equipment according to department protocol.

What This Job Offers

• Education Level: High school or GED