Associate, Abstraction Training

Flatiron Health • New York, NY

11h • Hybrid

About The Position

The Abstraction Training Associate works with Flatiron Health’s Data Capabilities (DC) team to design and build educational products for its remote clinical data abstraction workforce and provide learning support to internal DC teams. The workforce, which primarily includes nurses, tumor registrars, and clinical research professionals, uses proprietary software to turn unstructured clinical data into structured, usable data by extracting key information from clinical documents across community clinics and hospitals. Training helps this workforce maintain high quality and efficiency.

Reporting to the Manager of Abstraction Training, the Associate works cross-functionally to design, build, and implement abstractor training content, develop use cases for learning interventions, and improve team operations. The role collaborates with Clinical Data, Clinical Abstraction, Clinical Quality, Abstraction Operations, Research Oncology, and Foundry. Its work supports the creation of high-quality clinical data for Flatiron Health’s Research data product.

Requirements

• At least 2 years of experience developing training content, with a portfolio or body of work available for review.
• Bachelor’s degree.
• Experience designing and implementing training programs for adult learners, including collaborating with diverse subject matter experts to identify learning needs and develop solutions.
• Knowledge of creative training techniques, accelerated learning, just-in-time and workflow-based training methods, Learning & Development best practices, and evaluation standards.
• Experience designing and delivering asynchronous learning solutions for remote workforces.
• Experience with multimedia, video editing, and e-learning authoring software such as Articulate or Captivate.
• Familiarity with Learning Management Systems such as Docebo and SCORM asset management.
• Exceptional attention to detail.
• Excellent project management, organizational, and communication skills.

Nice To Haves

• Degree or certification related to instructional design, especially focused on digital and adult learning.
• Nursing degree, healthcare experience, or comfort with oncology terminology.
• Experience with WalkMe or similar performance support or digital adoption platforms.
• Comfort with emerging learning technologies and AI-assisted tools, and curiosity about using new tools to improve efficiency.
• Experience in a mission-driven organization with evolving priorities and a culture of continuous learning and improvement.

Responsibilities

• Design and build training content with Clinical Quality, Clinical Data, and Clinical Abstraction teams, following standard processes and playbooks and applying data-driven approaches and learning science principles.
• Identify gaps in abstraction training and develop targeted interventions, ranging from comprehensive courses to light-touch training.
• Identify learning and performance gaps in internal Data Capabilities teams and deliver solutions to help them work more effectively and efficiently.
• Develop and share best practices for knowledge management, training, and process documentation.
• Explore and use emerging tools and technologies, including AI-assisted tools, to streamline content development and identify training opportunities.
• Identify and execute opportunities to improve Abstraction Training team workflows.

Benefits

• Flexible work hours and flexible paid time off.
• Comprehensive compensation package.
• 401(k) contribution.
• Financial health resources, including one-on-one financial advice.
• Mental well-being tools and services.
• Parental benefits and policies, including family-building care and generous leave.
• Path-to-parenthood programs supporting fertility, adoption, and surrogacy.
• Travel support for safe healthcare services.
• Continuous learning and inclusion and belonging support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level