3rd Party Billing Specialist

University of Colorado•Colorado Springs, CO

9d•$46,030 - $55,000•Hybrid

About The Position

The 3rd Party Billing Specialist performs professional-level third-party sponsor billing and accounting functions within the Student Financial Services office at the University of Colorado Colorado Springs. The position processes military tuition assistance, Veterans Affairs Chapter 31 Veterans Readiness and Employment (VR&E) benefits, corporate and other third-party sponsorships, and related billing, reconciliation, payment, and student account activities. The role reviews eligibility and supporting documentation, calculates applicable tuition and fees, prepares invoices, tracks authorizations and purchase orders, applies sponsor payments to student accounts, and researches and resolves discrepancies. It maintains accurate student account records and supporting documentation in CU-SIS and applicable financial systems, assists with compliance reviews and audits, and provides customer service and information to students, sponsors, military representatives, campus departments, and external partners. The position is part of Student Financial Services, which calculates tuition and fees, bills students, collects payments, processes financial aid disbursements and student refunds, manages past-due account collections, and applies third-party sponsor payments. The position is hybrid, with availability to work on campus required. The salary range is $46,030–$55,000 annually, commensurate with experience and qualifications. It is exempt from FLSA overtime provisions. Final candidates for this appointment must complete an Authorization to Release Information and provide contact information for previous institutions as part of UCCS’s misconduct history check program, which reviews conduct related to sexual misconduct, harassment, and/or discrimination.

Requirements

Bachelor’s degree from an accredited institution of higher education.
Professional experience with military tuition assistance, Veterans Affairs Chapter 31 benefits, third-party sponsor billing, student accounts, or closely related student financial services functions.
Professional experience in financial operations, accounting, bookkeeping, student accounts, bursar operations, or a related field.
Ability to review student enrollment, charges, authorizations, eligibility, and supporting documentation to determine benefit eligibility and third-party billing.
Ability to process billing and payment activity, maintain accurate records, and research and resolve discrepancies.
Ability to apply relevant federal and state requirements, University policies, sponsor requirements, and established procedures.
Final candidates must complete an Authorization to Release Information and provide contact information for previous institutions for the UCCS misconduct history check program.

Nice To Haves

Experience processing Veterans Affairs Chapter 31 Veterans Readiness and Employment benefits.
Experience processing military tuition assistance benefits.
Experience working in a college or university environment.
Experience working with veterans, active-duty military members, dependents, or military education benefits.
Experience with third-party sponsor billing, corporate billing, workforce programs, or tuition assistance programs.
Experience with account reconciliation, payment application, and payment research.
Experience with CU Student Information System (CU-SIS) or Oracle Campus Solutions.
Experience with Hyland OnBase.
Experience with Microsoft Excel, including data analysis and reconciliation functions.
Experience working with military, corporate, workforce, or other third-party billing portals.

Responsibilities

Process Veterans Affairs Chapter 31 VR&E education benefits, including reviewing eligibility and documentation, calculating tuition and fees, submitting invoices and required documentation, tracking authorizations and purchase orders, and resolving discrepancies.
Process military tuition assistance benefits for eligible students, including benefits through Army, Air Force, Navy, Marine Corps, Coast Guard, ROTC, and other applicable programs.
Review enrollment, charges, authorizations, eligibility, and documentation to determine benefit eligibility and third-party billing.
Maintain knowledge of applicable federal and state legislation, regulations, policies, procedures, sponsor requirements, billing cycles, deadlines, payment processes, and system procedures.
Prepare and submit invoices and supporting documentation to military tuition assistance programs, corporate sponsors, workforce programs, and other third-party funding agencies.
Maintain third-party sponsor billing accounts, portals, systems, documentation, contact information, access requirements, registrations, and sponsor-specific information.
Apply sponsor payments to student accounts and research differences between expected and received payments.
Resolve discrepancies involving invoices, payments, student account charges, credits, authorizations, and outstanding balances.
Process adjusting and correcting entries within established procedures and delegated authority so receivables and payments are accurately reflected in CU-SIS and applicable financial systems.
Audit supporting documentation, including bookstore receipts when applicable, and work with campus partners to resolve discrepancies.
Maintain accurate CU-SIS student account information reflecting anticipated sponsorship and approved benefits.
Maintain records and supporting documentation for third-party billing activities and assist with compliance reviews, audits, and information requests.
Perform assigned Student Financial Services accounting functions and analyze student account and sponsor billing information to identify discrepancies and appropriate corrective action.
Provide reports, data, and other information related to third-party billing activities as requested.
Communicate with students, sponsors, military representatives, campus departments, and external partners to resolve account issues and clarify billing, payment, eligibility, and documentation questions.
Provide timely, professional customer service regarding third-party billing requirements, account activity, payment status, and benefit programs.
Apply federal and state requirements, University policies, sponsor requirements, and established procedures when processing benefits and billing transactions.
Assist with communications about third-party billing programs, including email correspondence, informational materials, and website content.
Assist with student and campus information sessions related to military tuition assistance, Chapter 31 benefits, and third-party billing processes as assigned.
Assist with CU-SIS testing and validation of third-party sponsor billing functionality when system updates or process changes are implemented.
Identify opportunities to improve third-party billing processes, documentation, reporting, and system functionality, and communicate recommendations to the Sponsor Billing and Accounting Program Manager.
Use CU-SIS, financial systems, sponsor portals, Microsoft Excel, and other applicable systems to research, analyze, document, and resolve billing and student account issues.
Develop and maintain working knowledge of applicable systems and processes to perform assigned responsibilities accurately and efficiently.
Perform other Student Financial Services duties and projects as assigned.