3DQ Manager, Imaging Services - 1.0 FTE Rotating (Hybrid)

Stanford Health Care • Stanford, KY

5d • $79 - $105 • Hybrid

About The Position

Reporting to the Administrative Director/Clinical Director of Imaging Services, the Technical Manager is responsible for the overall operational management of their respective area(s) of responsibility. Primary duties include designing, monitoring and managing assigned technical areas to provide and promote high quality, efficient, cost effective services in compliance with hospital, accrediting and regulatory requirements. Also manages assigned staff and utilization of resources within assigned areas to meet financial and productivity standards, quality standards and strategic goals of the department and hospital. In collaboration with the Administrative Director/Clinical Director develops implements and maintains policies, procedures and complex imaging equipment. Provides input to the development of business plans, leads projects, member of departmental committees, workgroups and PI teams. Identifies and resolves technical and operational customer service requirements.

Requirements

• Bachelor’s degree in healthcare related field preferred.
• Five (5) years of progressively responsible and directly related work experience.
• Knowledge of trends in health care.
• Knowledge of principles and practices of organization, administration, fiscal and personnel management.
• Knowledge of computer systems and software used in functional area.
• Ability to develop, implement and evaluate methods, processes and systems to improve efficiency of department operations.
• Ability to plan and implement technical policies, procedures and instrumentation.
• Ability to communicate verbally and in writing with hospital staff, physicians and the general public.
• Ability to organize work priorities and adjusting as circumstances require.
• Ability to develop and implement improvement plans, and new processes.
• Ability to develop financial budgets and manage expenses.
• Ability to manage, organize, prioritize, multi-task and adapt to changing priorities.
• Ability to provide leadership and influence others.
• Ability to foster effective working relationships and build consensus.
• Ability to mediate and resolve complex problems and issues.
• ARRT-CT - Cert Arrt in CT or ARRT-MRI - Cert ARRT in MRI or ARRT-N - Reg Tech Rad-Nuclear Med Tech or ARRT-RTR - Reg Tech-Radiography ARRT or ARRT-RTT - Reg Tech-Rad Therapy ARRT or RDMS-OB - Registered Diagnostic Med Sonographer-Ob or RDMS-V - Registered Diagnostic Med Sonographer-Vascular

Responsibilities

• Manages directly, and through supervisors, the effective delivery of quality Radiology services for assigned technical areas; meeting customer needs, department standards, policies and procedures, community standards and regulatory agency requirements for assigned areas within Radiology.
• Develops, implements, monitors and continuously improves technical, clinical policies and procedures and instrumentation as required.
• Standardizes and consolidates technical processes and efforts when appropriate.
• Develops and maintains an effective and efficient system of information, records and reports, utilizing manual and electronic systems.
• Collaborates with the Administrative Director/Clinical Director and Business Manager to insure that annual operating budgets are developed, implemented and monitored in order to meet the financial goals of the organization, to meet or exceed budget targets and that budget variances are resolved or justified.
• Assists in the coordination and integration of capital budget requests and purchases.
• Works with Director and Business Operations Director to develop cost standards, updates charge master and cost accounting data for assigned technical areas.
• Advises Director and Business Operations Director of all variances to schedule and budget.
• Presents solutions to correct variances and communicates delays to appropriate individuals.
• Plans and manages the implementation and maintenance of clinical equipment for the assigned technical areas.
• Supports and collaborates with Director, physician leadership and other managers to implement new services and programs.
• Evaluates space and utility requirements needed to meet the needs of the Radiology.
• Develops, implements, monitors and continuously improves quality programs for assigned technical areas.
• Promotes continuous improvement in quality of Radiology services, service delivery, customer satisfaction, and cost effectiveness through coordination of quality and resource/risk management programs.
• Develops systematic methods of measuring satisfaction and quality of care.
• Hires, evaluates the performance of and implements corrective action, up to and including termination, for assigned staff as necessary.
• Addresses individual staff performance problems as needed; directs the design and implementation of corrective action plan where performance is an issue.
• Assures staff competency to handle technical responsibilities by developing competency standards and measurement tools and assuring that staff is appropriately licensed, certified, trained and reviewed.
• Represents Radiology administration to employee unions and bargaining units if necessary; represents technical area to hospital departments, physicians and outside clients and vendors as assigned.

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Manager