24/7 Commercial Water Heater Express Delivery & Warehouse Specialist
About The Position
Ferguson is hiring a 24/7 Commercial Water Heater Express Delivery & Warehouse Specialist to handle emergency and scheduled commercial water heater deliveries while providing excellent customer service and maintaining a safe work environment. When delivery activity is slow, the position supports warehouse operations, including inventory cycle counts, counter replenishment, and other assigned tasks. The standard shift is 7:00 AM–3:30 PM. Weekend and weekday on-call availability and after-hours work are required, with participation in evening, weekend, and holiday rotations. The position is onsite in New Hudson, Michigan. The role requires safely loading, transporting, delivering, and positioning commercial water heaters; confirming material accuracy and checking products for damage; completing delivery documentation and tracking; communicating professionally with customers, dispatch, and coworkers; following safety procedures; and using warehouse equipment, delivery tools, and basic technology. Associates must use required personal protective equipment, including a safety harness with a maximum weight capacity of 400 pounds. The pay range is $18.98–$26.55 per hour. The role is eligible for a bonus or incentive plan. Ferguson describes its benefits as including health, dental, and vision coverage, paid time off, life insurance, a 401(k) with company match, mental health coverage, gender-affirming and family-building benefits, paid parental leave, associate discounts, and community involvement opportunities.
Requirements
- Valid driver’s license.
- Must be at least 18 years old.
- Ability to frequently lift objects weighing 90 pounds or more and occasionally lift objects weighing 50 pounds or more.
- Ability to work independently and as part of a team.
- Willingness to participate in on-call, evening, weekend, and holiday rotations.
- Ability to safely operate warehouse equipment and delivery tools, including stair climbers, lift gates, and hand trucks.
- Ability to work in warehouse, customer jobsite, and outdoor environments.
- Strong communication skills and a customer-focused approach.
- Ability to use basic technology, including iPads, routing and tracking systems, delivery documentation, and electronic records.
- Adherence to safety regulations and correct use of personal protective equipment, including a safety harness with a maximum weight capacity of 400 pounds.
Nice To Haves
- Prior experience in installation and service within the industry is preferred.
- High school diploma or GED is preferred.
Responsibilities
- Respond to emergency and scheduled water heater delivery requests.
- Safely load, transport, deliver, and position commercial water heaters.
- Verify material accuracy and inspect products for damage before delivery.
- Communicate professionally with customers, dispatch, and team members.
- Complete required delivery documentation and tracking requirements.
- Follow company safety policies and procedures.
- Perform cycle counts when deliveries are not scheduled.
- Replenish counter inventory and forward pick locations.
- Assist with additional warehouse duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender-affirming and family-building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
