About The Position

The Install Technician installs, maintains, recalibrates, repairs, and removes Intoxalock breath alcohol ignition interlock devices in customer vehicles in accordance with state program rules and company procedures. The role includes diagnosing installation and wiring problems and finding solutions, providing technical support, and training customers in activating and operating the device. Technicians must follow procedures that include connecting all state-specified components and report suspected equipment tampering or attempts to bypass the device. Other duties may be assigned.

Requirements

  • High school diploma or GED.
  • At least 2 years of hands-on experience with 12-volt systems, reading schematics, and troubleshooting installations.
  • High-quality installation experience.
  • Intermediate knowledge of automotive wiring.
  • Experience with problem solving and resolving conflict.

Nice To Haves

  • Experience installing and servicing stereo, alarm, remote-start, or similar systems.

Responsibilities

  • Install Intoxalock interlock devices in customer vehicles.
  • Calibrate, repair, maintain, and remove breath alcohol ignition interlock devices in accordance with state program rules.
  • Diagnose and troubleshoot installation, wiring, and device malfunction issues, and provide solutions.
  • Provide technical support to customers.
  • Provide on-site customer training and activation instructions for operating an ignition interlock device.
  • Report suspected equipment tampering or attempts to bypass the device.
  • Follow company procedures, including connecting all state-specified components.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Wage range of $18.63–$24.04 per hour
  • $2,500 sign-on bonus
  • UKG Wallet access to wages before payday
  • Paid holidays
  • Paid time off
  • Ongoing online professional training via Cornerstone
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