Veterinary Assistant Jobs

About The Position

Requirements

• Ability to multi-task and shift attention quickly.
• Strong written and verbal communication skills in English.
• Organizational ability and systematic approach to tasks.
• Strong problem-solving skills.
• Excellent client service skills.
• Ability to follow instructions accurately.
• Basic mathematical ability (add, subtract, multiply, divide, compute rate, ratio, percent, convert units).
• Comfortable using computers, specialized medical software, Microsoft Outlook, Word, and Excel.
• Willingness to take initiative and find solutions.
• Adherence to the values and ethics of Banfield Pet Hospital.
• Willingness to work with others and share information.
• Openness to changing situations and willingness to perform assigned tasks.
• Ability to perform tasks and duties independently as appropriate.
• Maintain a positive outlook and composure in stressful situations.
• Ability to work at a computer for long periods.
• Confidence around pets.
• Ability to work more than 40 hours per week as needed.
• Ability to work weekends and evenings.
• Mental processes for reasoning, remembering, mathematics, and language ability.
• Sufficient ambulatory skills to perform duties.
• Ability to stand, walk, stoop, kneel, crouch, and climb.
• Ability to manipulate (lift, carry, move) up to 50 pounds.
• Good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp.
• Visual acuity to use a keyboard and operate equipment.
• Specific vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Routine exposure to pets that may bite or scratch.
• Occasional exposure to anesthesia, radiation, biological hazards, and medication/controlled substances.
• Certificate of completion from a NAVTA approved Veterinary Assistant program, or equivalent combination of education, training, and experience.
• High School Diploma or equivalent preferred.
• Ability to perform all required skills of NAVTA approved veterinary assistant programs.
• Must be at least 18 years old for radiography duties.
• One year related experience required.
• Customer service experience preferred.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Support veterinarians and veterinary technicians in providing quality veterinary care.
• Advocate for pets and educate clients on pet health.
• Ensure a safe and effective hospital environment.
• Act as extra support for veterinarians and technicians to maximize productivity.
• Communicate with the veterinary team and other associates to maintain patient flow.
• Perform or prepare procedures that do not require veterinarian or veterinary technician assistance.
• Complete preparatory work for other procedures.
• Ensure clients and pets are comfortable in the hospital.
• Monitor hospitalized or surgical pets as allowed by state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, and hospital services.
• Obtain relevant information and history from clients.
• Maintain proper and complete medical charts.
• Ensure the safety of pets, clients, and associates by utilizing safe restraining techniques and following standard protocols.
• Maintain clean, sterile, and organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest within state practice acts and NAVTA guidelines.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources (free coaching and counseling)
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Health Savings Account (HSA)
• Paid Parental Leave (for birth and adoption)
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits (hospital stays, critical illness, accidents)
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three free Optimum Wellness Plans for Pets
• Exclusive Discounts