Valet Jobs

About The Position

Requirements

• Excellent written and oral communication skills
• Previous experience working in high-stress situations with tight deadlines/high customer expectations
• Previous supervisory experience
• Must have a minimum of 2 years Valet Supervisor experience

Nice To Haves

• Previous experience in the parking and hospitality industry preferred
• hotel/hospitality experience preferred

Responsibilities

• Assist the Director of Valet with employees' schedules, coach and counsel, training and disciplinary action where necessary.
• Evaluate on-the-job performance.
• Oversee staff to ensure crews are utilizing department practices for consistency.
• Greet arriving and departing employee and guests.
• Retrieve guest vehicles from specified areas in an efficient and safe manner.
• Ensure standards for quality, customer service culture expectations are met.
• Interface with other departments in order to meet guests, and prospective requests.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.