Social Worker Jobs

About The Position

Requirements

• Master’s degree from an accredited college or university in Social Work, Counseling, Gerontology, Psychology, or a related field.
• Experience providing social work, case management, information and referral, or related services.
• Strong verbal and written communication skills in English.
• Excellent interpersonal, organizational, and leadership skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong clinical judgment, problem-solving, advocacy, and decision-making skills.
• Demonstrated cultural competence and sensitivity to diverse backgrounds, identities, and lived experiences.
• Computer proficiency and ability to learn and utilize program-specific systems, currently Vive.

Nice To Haves

• Supervisory or leadership experience is preferred.
• Experience working with older adults or in a community-based social services setting is a plus.
• Spanish, Chinese dialects, or Russian language skills are a plus.

Responsibilities

• Provide direct supervision and clinical guidance to Case Managers.
• Facilitate monthly staff meetings in collaboration with the Associate Director.
• Review and approve case notes and Information & Assistance logs to ensure quality, accuracy, and compliance.
• Identify staff training needs and ensure participation in professional development and funder-required trainings.
• Provide guidance on complex cases and escalate high-risk or emergency situations to the Associate Director.
• Maintain an active caseload and provide in-person case assistance at Older Adult Centers as needed.
• Support access to essential benefits and services, including Medicare, Medicaid, and home-based services.
• Lead outreach and community education efforts to increase awareness of JASA’s Information & Assistance services.
• Ensure appropriate program coverage during staff vacancies or extended leaves of absence.
• Support Case Managers in connecting participants with appropriate community resources and services.
• Monitor program data and performance using electronic client record systems, currently Vive.
• Support Program Directors with the preparation and submission of reports to city and private funders.
• Ensure documentation and services meet program, contractual, and funder requirements.
• Perform additional administrative and clinical duties to support overall center operations.
• Participate in "Cooling Center Hours," "Make-Up Days," and other emergency responses required by City funders.
• Be available for extended weekday hours or weekend coverage when required.

Benefits

• Medical, Dental, and Vision coverage options
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• 403(b) retirement plan
• Paid vacation time
• Holidays and floating holidays
• Paid time off for work-life balance
• Training and continuing education opportunities
• Career growth within the organization
• Employee recognition programs celebrating contributions and achievements