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Systems Administrator

BITHGROUP Technologies•Baltimore, MD
•Hybrid
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About The Position

We are a well-established, and growing technology firm that provides cutting-edge services to businesses across the country. We are committed to delivering top-quality customer service and innovative solutions to our clients. The Systems Administrator serves as the primary technical resource in a small team environment for day-to-day operations and is responsible for the administration, security, maintenance, and continuous improvement of Bithgroup’s IT environment, including Microsoft 365, Azure, cloud, and on-premises infrastructure, networks, endpoints, and core business systems, while ensuring availability, performance, and supportability across the organization. This is a hands-on, high-ownership role that reports to the VP of Information Technology. The ideal candidate collaborates closely with IT leadership on priorities, process improvements, automation, compliance, and long-term planning initiatives, aligning with evolving best practices.

Requirements

  • 5+ years of relevant systems administration experience.
  • Strong background in Azure and Microsoft 365 administration, including Intune, Entra ID, and Exchange.
  • Fluent with PowerShell and multiple OS: Windows, macOS, iOS, Android, etc.
  • Familiarity with Hyper-V virtual environments and Red Hat Enterprise Linux (RHEL).
  • Comfortable with scripting automation and light coding.
  • Ability to independently manage recurring operational work and own tasks through to completion.

Nice To Haves

  • Fortinet Firewalls
  • Action1 (Patch Management)
  • Blumira (SIEM)
  • Veeam (backup and replication)
  • Mimecast (email security)
  • WordPress (website administration)
  • Xcitium – Comodo (RMM)
  • Ubiquiti (Network Management)

Responsibilities

  • Lead the day-to-day administration of Bithgroup’s IT infrastructure, including Microsoft 365, Azure, cloud, and on-premises systems, networks, endpoints, and related platforms, with additional support provided to Managed Service clients as needed.
  • Own security, network, and backup/recovery operations to ensure data availability and integrity.
  • Install, configure, secure, update, document, and monitor servers, firewalls, switches, wireless access points, endpoints, cloud services, and supporting infrastructure.
  • Diagnose and resolve hardware, software, network, connectivity, and security issues.
  • Document and maintain IT inventory, configurations, and SOPs.
  • Contribute to SOC 2 compliance initiatives supporting audits, gathering evidence, and maintaining security controls.
  • Collaborate with leadership to review internal processes and recommend improvements, new solutions, and workflow efficiencies.
  • Support and effectively manage timely Helpdesk and technical support for end-users.
  • Co-author Incident Reports and oversee escalations.
  • Provide training and guidance to end-users and junior staff as needed.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

11-50 employees

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