Server Jobs

About The Position

Requirements

• High School Diploma or GED
• 6+ Months of Prior Relevant Experience (Experience as a cocktail and/or food server in a similar environment) preferred
• Work varied shifts, to include weekends and holidays

Responsibilities

• Take guest beverage orders and serve all items efficiently and accurately.
• Place drink orders, garnish beverages, and serve cocktails, beer, wine, nonalcoholic selections, specialty coffees, and Smartender beverages with appropriate garnishes.
• Maintain complete knowledge of menu items, liquor brands, beers, nonalcoholic offerings, and hotel services, features, local attractions, and activities.
• Respond to guest inquiries with accuracy and resolve guest complaints within scope of authority or escalate when necessary.
• Notify leadership and Security of unusual events, guest incidents, missing items, or potential safety concerns.
• Open bottles and pour beverages directly from the bottle, including beer, wine, water, champagne, Baileys, juices, Bloody Mary mix and similar beverages, including premium selections.
• Prepare mixed beverages using shakers, strainers, muddlers, and appropriate tools.
• Prepare beverages using Tabasco, Grenadine, Lime Juice, Sweet and Sour Mix, Bitters, Worcestershire, Salt and Pepper, Celery Salt, and similar ingredients.
• Pour Red Bull and Ginger Beer accurately and consistently.
• Operate Smartender machines to prepare alcoholic and nonalcoholic beverages.
• Float alcohol on beverages dispensed from the Smartender system when required.
• Use coffee and espresso machines to create quality drinks including espresso beverages and specialty coffees.
• Operate the POS system to enter orders, process payments, adjust checks, and close transactions.
• Perform opening and closing duties based on shift assignment including folding or stacking cocktail napkins, stocking swizzle sticks, straws, matches, and lining cocktail trays.
• Restock glassware and supplies and maintain the cleanliness and condition of service areas while correcting any deficiencies immediately, and comply with SNHD Health Code Standards and Regulations.
• Maintain work areas in compliance with brand and regulatory standards.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community