Server Jobs

About The Position

Requirements

• At least one year experience as a server in a full-service restaurant.
• Excellent guest service skills.
• Verbal and written English language are essential. Able to read, speak and understand the English language to communicate with guests and take orders.
• Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Food handler or liquor permits as required by law.
• Brand certification as required.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
• Basic knowledge of food and beverage preparation and service of alcoholic beverages. Be able to communicate effectively with guests.

Responsibilities

• Greet all the guests and escort them to their table.
• Follow the Guest Program's steps of service including the presentation of food and drink menus, making recommendations, and answering questions regarding beverages.
• Accurately take food and beverage orders from guests and enter them in the point-of­ sale system.
• Prepare dishes for service, to include ladling soup, cutting portions of pie and desserts and brewing coffee before serving to the guest.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make changes if necessary.
• Clear all dishes away from table and ensure guest makes payment.
• Sweep, mop floors and re-stock items in the restaurant and wipe down assigned workstations.
• Be ready and willing to assist fellow servers as situations arise.
• Assist Utility Associate by disposing food leftovers from dishes to the garbage containers.
• Thank guests for their visit and invite them to return.
• Other duties as assigned.