Server Jobs

About The Position

Requirements

• Minimum 6 years of experience as a Data Center Operations Specialist
• Post-secondary degree or diploma in Computer Science and/or experience in supporting servers and data center needs within a mission critical environment.
• A good understanding of Microsoft Windows server and Linux environments.
• Require excellent English verbal and written communication skills.
• Demonstrated knowledge of electrical power distribution systems and how they are used in a data center.
• Experience working in a mission critical data center facility.
• Excellent judgement skills in making critical decisions.
• Ability to lift and move large and awkward equipment safely.
• Demonstrated knowledge of a large variety of server hardware configurations, able to perform installation and maintenance of server equipment, including modern high-powered GPU systems.
• Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment.
• Comfortable working under pressure in a fast-paced environment.
• Advanced hardware troubleshooting skills
• Completion of training on HPE OneView and other server management tools (or equivalent industry-standard platforms).
• Strong organization skill and initiatives.
• Resourcefulness in problem solving abilities.
• Excellent cable management skills required.

Nice To Haves

• Familiarity with mechanical equipment systems (CRAC, CRAH, evaporative cooling, and modern rear-door cooling systems) an asset.
• Working knowledge of VMware virtualization both on the server and client side an asset.
• Knowledge of scripting and automation tools, including PowerShell, an asset.
• Familiarity with modern network topologies (e.g., leaf-spine architectures) and SNMP-based monitoring tools an asset.
• Experience with asset management systems (e.g., Device42 or similar enterprise asset tracking tools) an asset.

Responsibilities

• Assist operations staff with the installation, configuration and ongoing usability of servers, storage systems, peripheral equipment and software.
• Work with vendor support contacts to resolve technical problems with computer, mechanical and electrical equipment and related software.
• Interact with numerous computer platforms in a multi-layered client/server environment.
• Create and maintain a well-organized inventory of all equipment, parts, software licenses and maintenance agreements.
• Create and maintain detailed documentation on usage procedures and policies.
• Recommend and perform upgrades on systems to ensure longevity.
• Assess functional needs to determine specifications for purchases.
• Assist in maintaining the mechanical systems required to support the facility, including assisting with the installation and maintenance of rear-door cooling systems.
• Perform asset tracking and space provisioning tasks as part of equipment deployments.
• Receive, unpack, assemble, rack and cable servers, storage systems and related components.
• Ensure the facility is maintained to the highest standards possible to ensure 100% uptime is achieved.
• Maintain service logs and records for electrical and mechanical equipment.
• Perform routine test procedures on redundant mechanical and electrical systems to ensure operational availability.
• Escort and supervise mechanical and electrical contractors when performing maintenance and repair work to ensure work does not jeopardize system availability.
• Assist in periodic security reviews and audits to ensure the facility is always secure.
• Perform rotating shift coverage to meet all support needs, including night shifts and emergency coverage.
• Provide on-call coverage to support operations outside regular business hours.
• Implement and manage monitoring tools.
• Mentor L1 and L2 Data Center Specialists.
• Manage automation tools for patching and security requirements.

Benefits

• Competitive compensation
• Comprehensive extended health benefits program
• Virtual healthcare
• Wellness allowance
• Annual allotted vacation days, which increase based on tenure
• Paid sick days
• Maternity/parental enhancement program
• Bonus
• RRSP contribution matching program
• Subsidized meal program (for Vancouver-based employees)