Receptionist Jobs in Lubbock, TX

About The Position

Requirements

• Valid Class C Texas Driver’s License.
• Knowledge of modern office practices, procedures, and office machines/equipment.
• Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite.
• Skill in organizing and prioritizing workload.
• Skill in managing multiple priorities.
• Ability to establish and maintain effective working relationships with customers, staff, peers, management and external contacts
• Ability to communicate effectively orally and in writing.
• Ability to lift, push, pull and carry 30 lbs.
• High School diploma or GED is required.
• Experience in performing clerical related work such as receptionist and telephone switchboard operator.
• Ability to communicate effectively in writing as demonstrated in the application.
• Experience in computer usage including Microsoft Office Suite.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy.
• Greets clients and visitors, answers general questions, provides general information and may explain rules/procedures. Directs callers to proper staff (may involve notification to staff that the visitor has arrived.) (30%)
• Answers and routes calls. May refer callers or visitors to services or resources at other agencies or organizations. (30%)
• Performs administrative or support work for Regional Administrative Services (for example, but not limited to typing correspondence/documents, monitoring requests and assigning work tasks, tracking assignments, maintaining logs, completing forms/reports scheduling training rooms at regional headquarters.) (30%)
• Sorts incoming mail for Regional Headquarters office and prepares outgoing mail. (10%)

Benefits

• 100% paid employee health insurance for full-time eligible employees
• a defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement