Receptionist Jobs in College Station, TX

About The Position

Requirements

• HS Diploma or GED required
• Ability to attend to multiple tasks at the same time.
• Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
• Effective oral and written communication skills.
• Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary.

Nice To Haves

• Experience

Responsibilities

• Greet patients, visitors and employees.
• Receive calls and schedules appointments.
• Answers/screens telephone calls and forwards to appropriate personnel.
• Records phone messages and distributes appropriately.
• Accurately enters patient information into the computer.
• Assembles patient medical record.
• Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response.
• Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages.
• Assists management in reaching personnel from other departments when needed for consultation and referral.
• Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas.
• Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked.
• Assist patients with completing information forms, as needed.
• Accurately document in patient medical/dental record as needed.
• Accept patient payments and records payments accurately.
• Copies income verification and enters information into Electronic Health Records.
• Retrieves lab reports/patient records from other health care providers.
• Accurately types and sends correspondence, memos, notices, and reports.
• Sorts, files, and retrieves correspondence, records, and documents upon request.
• Operates standard office machines and equipment.
• Sorts/collates mail and printed materials/notices for distribution.
• Cross trains in other areas of office procedures.
• Make confirmation calls to patients for appointments.
• Accurately codes all diagnose in Electronic Health Records based on completed encounter forms.
• Collects and accurately input patient payments into practice management system.
• Participates in the Quality Improvement Program and serves on other committees as assigned.
• Travels when necessary to meet operational needs.
• May supervise student employees in specified tasks.
• Performs miscellaneous job-related duties as assigned.

Benefits

• Starting pay $17.50 an hour - goes up based on experience
• Paid Time Off (PTO) – Accrued per pay
• Insurance (Medical, Dental, Vision, and Life)
• Paid Holidays – 7 paid holidays
• 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
• Annual Reviews and Increases
• Mileage Reimbursement – Work related travel
• Employee Assistance Program
• Referral Bonus – Earn more by expanding our team
• Training Opportunities
• Eligible to apply for the Emerging Leaders Program after 1 year of service