Pilot Jobs

About The Position

Requirements

• Strong guest service mindset with excellent communication skills.
• Ability to remain calm, professional, and helpful in busy environments (including low light, high noise, and high guest volume).
• Reliable, punctual, and able to follow operational procedures and supervisor direction.
• Ability to lift up to 50 lbs and assist with moving/reconfiguring theater seating and event supplies.
• Passion for science, education, and informal learning, with a commitment to welcoming audiences of all backgrounds.

Nice To Haves

• Prior experience in a museum, theater, live events, attractions, hospitality, or other guest-facing environment.
• Familiarity with immersive venues, live event flow, and/or basic show operations.
• Astronomy, marine science, physics or other deep science knowledge is a plus.

Responsibilities

• Pilot Dorrance DOME shows (start/stop sequences, basic run-of-show procedures, and in-the-moment operational support as assigned) while prioritizing guest comfort, safety, and experience. Typical run-of-show procedures include introducing the show and/or live presenter to the audience on microphone and closing the show on microphone.
• Ensure a positive guest experience during shows, including welcoming and settling guests, addressing guest needs during the program when appropriate, and supporting smooth exit flow at show conclusion.
• Work weekday evening and weekend shifts (daytime and evening) based on programming needs, including special events and peak attendance periods.
• Assist with ticket-taking and Dorrance DOME entry, including line management, directing guests, and supporting accessibility needs as appropriate.
• Coordinate with management to initiate program blocks, transitions, lighting & audio levels, and run of show.
• Manage and program in-house cameras, lighting, and audio throughout the venue as necessary.
• Log, track and report issues across all presentation systems and other theater amenities, such as seats, lights, doors, sound paneling and equipment.
• Assist in LED module removal and replacement as necessary.
• Monitor and maintain a variety of theatrical effects, including audio, video, and lighting effects.
• Assist with supplies setup and preparation for Dorrance DOME events as required (e.g., event materials, signage, stanchions/queue supports, basic pre-show readiness).
• Assist in maintaining cleanliness and operability of Dorrance DOME physical spaces, including seats, Flight Desk, staff office spaces, and entry/exit hallway areas; report any issues with theater amenities (seating, doors, lighting, LED panels, housekeeping needs, etc.) to management.
• Perform other duties as assigned.

Benefits

• Competitive hourly pay commensurate with experience.
• Opportunities for professional development and continuing education.
• Access to state-of-the-art facilities and resources.
• The chance to be part of a dynamic team shaping the future of informal science education.