Patient Care Assistant Jobs

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Patient Care Assistant

Planned Parenthood League of MassachusettsSpringfield, MA
Onsite

About The Position

Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide.

Requirements

  • High School Diploma or GED required
  • 1–3 years of experience preferred, especially in community health settings
  • Cultural sensitivity and a deep commitment to racial equity in healthcare
  • Comfort working with diverse patients, including LGBTQ+ individuals
  • Strong organizational, communication, and interpersonal skills
  • Ability to lift 30 lbs and remain active throughout the shift

Nice To Haves

  • medical assistant education a plus

Responsibilities

  • Be the first point of contact—greeting patients, guests, and escorts with warmth and respect
  • Manage check-ins, check-outs, appointment coordination, and contraceptive supply sales
  • Measure and record vital signs; assist with clinical procedures and lab tasks under supervision
  • Ensure accurate and respectful documentation in patient records
  • Deliver health education and support informed consent processes
  • Keep the health center safe, clean, and well-stocked in alignment with patient care protocols
  • Collaborate with staff and contribute to a community of learning and respect

Benefits

  • Generous Paid Time Off
  • Medical, Dental, and Vision Insurance
  • 403(b) Retirement Plan with employer match
  • Life and Disability Insurance
  • Professional Development Opportunities
  • Commuter Benefits
  • A mission-driven workplace that values equity, inclusion, and belonging

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