Medical Assistant Jobs

About The Position

Requirements

• Must have food handler permit issued by accredited provider by 1st day worked
• Must be over eighteen (18) years old
• Ability to work individually and in a team
• Self-directed and motivated
• Ability to prioritize
• Excellent customer service skills (i.e., interpersonal communication skills, phone etiquette, etc.)
• Must have critical thinking skills

Nice To Haves

• General computer skills
• Basic knowledge of prescription diets
• Basic knowledge of disease states and parameters (i.e., renal diseases, cardiac diseases, diabetes, etc.)
• Basic knowledge of other diets (i.e., gluten free, etc.)

Responsibilities

• Delivers appropriate menu to new patients and those with a diet change.
• Explains the ordering process to patient/family.
• Assists patients who are unable to call with a menu selection of each meal.
• Enters meals in GEMserve computer software following nutrient limits for special diets.
• Answers phones promptly and courteously.
• Guides patients through menu selection adhering to nutrient limits for special diets.
• Assists with patient meal tray assembly at any station as needed.
• Checks patient meal trays for accuracy, completeness, and quality.
• Delivers patient meal trays and snacks at the time requested by patient or the designated meal wave.
• Verifies patient’s name and date of birth with tray ticket each time patient is served.
• When appropriate moves tray table to patient and sets up tray.
• Alerts nursing staff if patient needs assistance with meals.
• Adheres to posted signage including NPO and Aspiration Precautions; checks with nursing if discrepancy noted.
• Retrieves patient meal trays within one hour of delivery and returns soiled meal trays to the dish room.
• Records patient meal intakes in electronic medical record for each meal.
• Records calorie counts when ordered.
• Keep the work area clean (i.e., cleans food objects on floor, wipes up spills promptly, etc.).
• Pick up objects on floor immediately.
• Follows safe food handling procedures 100% of the time.
• Maintains a clean and sanitary environment throughout shift.
• Cleans and sanitizes equipment each shift as indicated by cleaning logs.
• Uses equipment safely and properly.
• Reports any equipment issues to the supervisor.
• Follows safe food handling guidelines.
• Applies food certification training to task completion throughout shift.
• Attend department in-services and meetings.
• Participate in QA/PI programs when assigned.
• Complete all annual HealthStream modules successfully and on time.
• Work Nutrition Assistant position when scheduled (see purpose description for Nutrition Assistant).
• Help with various duties on the tray line (i.e., create trays, drinks, condiments, supplements, etc.).
• Place the trays on heated and cooled carts.
• Demonstrates willingness and follows through with other duties requested.
• Works with the Clinical Nutrition Department for the exceptional care of patients.
• Notifies Dietitian verbally or in writing of patient with poor intake or eating difficulties.
• Takes count of nourishment items daily per par list and delivers stock to units assigned.
• Cleans refrigerator.
• Labels, dates, and rotates product.
• Discards outdated items and food of unknown origin.
• Records temperatures of assigned refrigerators 100% of the time; alerts supervisor immediately if a problem is noted.
• Completes all logs and documentation in a timely manner, such as tray line cleaning.
• Maintains the snack jars and retrieves breakfast items in the Physician Lounge
• Demonstrates cooperation and willingness to always help coworkers.
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned and demonstrate willingness and follows through with other assigned duties.