Hotel Front Desk Jobs

About The Position

Requirements

• Must be available to work both morning and evening shifts as needed
• Morning: 8:15 AM – 4:15 PM
• Evening: 4:15 PM – 12:15 AM
• This is an on-call position, meaning shifts will vary based on business needs, call-outs, and coverage requirements
• Full flexibility is required — candidates must be able to cover either shift when scheduled
• Eligible to work in the United States.
• A high degree of proficiency with software and mobile applications.
• Physical stamina and mobility including ability to reach, kneel, and bend.
• Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
• A positive attitude, and the ability to work effectively both in a team environment as well as independently

Nice To Haves

• Experience in hotel front desk or residential concierge roles are preferred.
• Highly proficient with technology and software use.
• Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
• Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.

Responsibilities

• Greet residents and guests with professionalism and warmth
• Manage front desk operations, including phone calls, packages, and inquiries
• Maintain a secure and organized lobby environment
• Communicate effectively with team members and management
• Handle situations with discretion, urgency, and professionalism

Benefits

• A team to help you grow professionally and personally.
• Quarterly team events.
• An annual free night at a Sosuite location #staycation.
• A positive and empowering team environment.
• Free parking onsite.