On Call Front Desk Associate

SosuitePhiladelphia, PA
$17 - $19Onsite

About The Position

We are seeking a reliable and professional On-Call Front Desk Associate to support our team. This role requires flexibility, strong communication skills, and a commitment to maintaining a high standard of service for our residents and guests.

Requirements

  • Must be available to work both morning and evening shifts as needed
  • Morning: 8:15 AM – 4:15 PM
  • Evening: 4:15 PM – 12:15 AM
  • This is an on-call position, meaning shifts will vary based on business needs, call-outs, and coverage requirements
  • Full flexibility is required — candidates must be able to cover either shift when scheduled
  • Eligible to work in the United States.
  • A high degree of proficiency with software and mobile applications.
  • Physical stamina and mobility including ability to reach, kneel, and bend.
  • Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
  • A positive attitude, and the ability to work effectively both in a team environment as well as independently

Nice To Haves

  • Experience in hotel front desk or residential concierge roles are preferred.
  • Highly proficient with technology and software use.
  • Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
  • Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.

Responsibilities

  • Greet residents and guests with professionalism and warmth
  • Manage front desk operations, including phone calls, packages, and inquiries
  • Maintain a secure and organized lobby environment
  • Communicate effectively with team members and management
  • Handle situations with discretion, urgency, and professionalism

Benefits

  • A team to help you grow professionally and personally.
  • Quarterly team events.
  • An annual free night at a Sosuite location #staycation.
  • A positive and empowering team environment.
  • Free parking onsite.
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