Host Jobs

About The Position

Requirements

• Fun
• Hospitable
• Hard-working
• Polished
• Enthusiastic
• Team Player
• Positive Attitude
• Memory-makers
• Professionalism
• Detail-oriented
• Warm and friendly demeanor.
• Ability to show warmth, empathy and hospitality through polished phone skills.
• Ability to handle a high-volume atmosphere while maintaining the highest level of service.
• Ability to keep up with business needs within the restaurant.
• Being knowledgeable of all policies and procedures relevant to guests, and if no answer is available within the set parameters, taking down guest information to call them back.
• Eagerness to develop food & beverage knowledge.
• Professional appearance and behavior at all times.
• Able to maintain flexible work schedule including overtime as needed.
• Must be available to work irregular hours, shifts, weekends, special events and holidays.
• A minimum of 1 year of experience in a service-oriented or administrative position within a customer-faced environment.
• High-volume, fine-dining host experience is ideal.
• Must have OpenTable experience.
• Strong customer service skills.
• High school graduate or equivalent vocational training certificate, college degree.
• Must be detail-oriented.
• Ability to carry 3 hot plates comfortably and with grace.
• Must be a clear thinker, remaining calm and resolving problems using good judgment.
• Punctual, regular and reliable.
• Strong communication skills and ability to understand and follow written and verbal instructions.
• Able to manage multiple tasks effectively and meet deadlines.

Nice To Haves

• High-volume, fine-dining host experience is ideal.
• college degree.

Responsibilities

• Work with spreadsheets to handle lost items, lost credit cards, messages for managers, complaints and large party requests.
• Make calls for the following day's reservations, noting any requests and confirming what we can offer guests.
• Field event and regular voicemails and complete event inquiries with guests over the phone.
• Answer department telephone using correct greeting and telephone etiquette.
• Support the service team to ensure guest needs/requirements are met in a timely manner.
• Walk with graceful efficiency through the bar & dining room to assist with service demands.

Benefits

• Employee Dining Benefits
• Free meal per shift
• Growth & Development opportunities