Host Jobs

About The Position

Requirements

• Must be at least 18 years of age.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Work in areas with loud noises and confined spaces.
• Work independently or as part of a team.
• Excellent customer service skills.
• Enthusiasm for representing the brand.
• Deal with large crowds and prioritize multiple guests.
• Maintain Licenses and Certifications a high level of enthusiasm while doing repetitive work.

Nice To Haves

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.

Responsibilities

• Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
• Assists guests on and off our thrilling rides, ensuring that Health & Safety is always the number one priority.
• Carries out daily checks on the rides and reports any safety concerns.
• Works effectively in busy environments with high noise levels, maintaining a high level of focus to ensure safe ride operation.
• Implements all ride restrictions while monitoring line queues.
• Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
• Ensures all public areas are ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
• Follows opening and closing procedures as detailed in the department’s operating plan.
• Responsibility to ensure compliance of Health, Safety & Security within the workplaces.
• Follow set procedures during ride break downs, including proper guest communication and carrying out ride evacuation.
• Check rider height and screen for other riding restrictions.
• Speaking to large groups of guests with or without the use of a public address system.
• Instructing guest and maintaining effective communication with other ride operators.
• Perform other duties as assigned.

Benefits

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!