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Automation Field Service Technician

REXELSt. Rose, LA
Onsite

About The Position

We are looking for a Automation Field Service Technician to join our Rexel team in St Rose, LA! Summary: The Industrial Automation Field Service Technician is responsible for providing on-site services to support process and discrete manufacturing operations. Specifically, services related to evaluating installed automation hardware/software, assessing networked equipment, troubleshooting systems, and identifying modernization opportunities. Support activities may include programming, drive startups, enhancing system reliability, and resolving emergency issues.

Requirements

  • 3+ years of hands-on experience working in an industrial manufacturing environment
  • Exposure to industrial Lockout Tag out standards and best practices
  • Exposure to industrial Arch Flash standards and best practices
  • Exposure to Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications (Rockwell or comparable platforms)
  • High School or GED - Required
  • Understanding of safe work practices in an industrial environment including but not limited to utilization personal protective equipment as required
  • Demonstrate strong interpersonal communications, organizational and written/verbal communication skills
  • Demonstrate ability to learn quickly and adapt to changing demands
  • Examples of being self-motivated and able to work independently
  • Hands-on experience with commercially available technology such as Microsoft excel, word, etc.
  • Demonstrate strong analytical, problem solving and interpersonal skills required
  • Ability to read and interpret electrical schematics, wiring diagrams, and P&IDs.
  • Strong understanding of AC/DC circuits, relays, sensors, solenoids, motors, and drives.
  • Proficiency with multimeters, clamp meters, oscilloscopes, and signal testers.
  • Knowledge of industrial electrical safety standards (LOTO, NFPA 70E).
  • Ability to read prints and documentation regarding a machine or process
  • Ability to manage time between jobs and while on the job during a project or other engagement
  • Ability to gather data for future projects that management can use to create a scope document for proposal
  • Ability to drive utilization to target goals set by management
  • Ability to work with sales on multiple customer engagements
  • Ability to respond promptly to requests for support
  • Ability to learn on the job and always be improving skills and abilities

Nice To Haves

  • Associate’s Degree - Preferred
  • 4 Year / Bachelor's Degree - Preferred
  • Associate's of Science Degree in Engineering or Technology or technological training preferred
  • Bachelor’s Degree in Electrical Engineering, Industrial Engineering, Computer Science, Information Technology or related technology-driven degree

Responsibilities

  • Develop, modify, and troubleshoot programs in modern tag‑based PLC environments across major automation platforms
  • Apply a strong understanding of data types, structures, UDTs, arrays, and aliasing to build scalable and maintainable automation logic
  • Design and organize program architecture using modular, structured programming practices (e.g., routines, function blocks, state logic, reusable code modules)
  • Implement best practices for code readability, version control, and documentation to support long‑term system reliability
  • Manage diagnosing logic, communication, and I/O issues using online monitoring, data tracing, and system diagnostics tools
  • Act as representative of Rexel while performing services on mission critical customer equipment and applications
  • Develop relationships with key customer stakeholders
  • Present findings to technical and non-technical audiences
  • Articulate the value of services offerings to customers during the lifecycle of the engagement
  • Work with customers to determine customer problems, needs and goals thereby identifying opportunities for products and services that may be outside of the scope of your original engagement
  • Document work activities in appropriate, professional report format
  • Assist in the clarification and resolution of customer issues
  • Communicate needs and issues with management to avoid problems before they arise
  • Manage time in such a way that scheduling issues do not arise
  • Work positively in a team-based environment that is in continuous movement
  • Other duties as assigned

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities – We like to promote from within

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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