Front Desk Jobs

About The Position

Requirements

• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer knowledge required
• Must be dependable and punctual
• Ability to work evenings, weekends, and holidays as needed
• Professional appearance and attitude required

Nice To Haves

• Previous hotel or customer service experience preferred but not required

Responsibilities

• Greet guests in a professional and welcoming manner
• Check guests in and out using hotel property management systems
• Answer phones and assist guests with questions, reservations, and requests
• Handle cash, credit card transactions, and balancing shift paperwork
• Maintain accurate guest information and room assignments
• Respond promptly to guest concerns and work to resolve issues professionally
• Communicate effectively with housekeeping, maintenance, and management teams
• Follow hotel policies, procedures, and brand standards
• Maintain a clean and organized front desk area
• Complete shift reports, bucket checks, and required paperwork

Benefits

• Competitive pay
• Flexible scheduling
• Opportunities for advancement
• Employee hotel discounts