Front Desk Clerk
Delaware North • Luray, VA2d • Onsite
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Front Desk Clerk, Big Meadows Lodge
Delaware North•Luray, VA
•Onsite
About The Position
Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Big Meadows Lodge in Luray, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Requirements
- Good interpersonal communication skills in person and by phone
- Previous customer service experience is beneficial
- Ability to multitask
- Ability to function in a professional manner under pressure from guests and supervisors
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Responsibilities
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
Benefits
- Weekly pay
- Free shift meal for local team members, or free daily meals available for team members in employee housing
- Employee discounts - 30% off most items
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
- Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi
- Free rides to Luray for team members living in employee housing
- Shared fire pit area for use in the dorm area
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
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