Front Desk Receptionist

The Joint Chiropractic • Charlottesville, VA

21d • Onsite

About The Position

The Joint Chiropractic in Charlottesville is looking for a Receptionist to join our team in our Charlottesville office. The Receptionist will greet and assist visitors and clients of the organization.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and office management experience will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a dynamic team.

Requirements

• Associates degree is preferred
• A high school diploma is required
• Proficient with Microsoft Office Suite
• Reliable, professional, courteous and patient
• Excellent communication and writing skills
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Excellent phone etiquette with experience managing multi-line phone systems
• Prior office or administrative experience, including clerical tasks like filing and data entry
• Exceptional organizational skills with the ability to prioritize tasks efficiently
• Knowledge of office management practices and basic bookkeeping using QuickBooks or similar software
• Strong attention to detail for proofreading documents and maintaining accurate records
• Effective time management skills to handle multiple responsibilities seamlessly
• Customer service orientation with a friendly demeanor and professional attitude

Nice To Haves

• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Experience as a medical or dental receptionist is a plus but not required; personal assistant experience is also beneficial

Responsibilities

• Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
• Administration – Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
• Greet visitors and clients warmly, ensuring a positive first impression
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle appointment scheduling, calendar management, and data entry tasks using Microsoft Office and Google Workspace
• Maintain accurate filing systems, perform proofreading, and ensure document accuracy
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks
• Provide customer support by answering inquiries promptly and courteously
• Assist with clerical duties including typing, faxing, photocopying, and maintaining organized records

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees