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Career Assistant (CA)/Front Desk Career Center Work Study

Union College•Schenectady, NY
•Onsite

About The Position

This job is only available to students who qualify for Work-Study. Career assistants will staff the front desk at the Career Center, greeting and assisting students, alumni, employers, faculty, and staff. The role involves managing the front desk, answering phones, checking in visitors, educating students on the Handshake platform, assisting with career library resources, promoting events, and maintaining office supplies and organization.

Requirements

  • Must qualify for Work-Study
  • Telephone and interpersonal skills with a strong emphasis on customer service
  • Ability to maintain confidential information
  • Knowledge of Google Calendar and Handshake
  • Reliability, flexibility, ability to take initiative and work independently
  • Detail oriented, with a willingness to learn and a positive attitude

Responsibilities

  • Greet and assist students, alumni, employers, faculty, and staff at the front desk
  • Assist phone callers by answering questions, providing information, and transferring calls
  • Check in students and alumni, notify Advisor, and monitor flow of appointments
  • Educate students on Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar
  • Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library
  • Participate in and promote Career and Employer Relations programs, resources, services and events
  • Utilize office tools including Handshake, Google Calendar, and Nexus
  • Replenish and restock supplies and help maintain building operations
  • Keep front desk area cleaned and organized and assist in opening/closing procedures
  • Complete other duties as assigned

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