Clinical Liaison Jobs

About The Position

Requirements

• Clinical background (such as RN, LPN, social work, or related healthcare experience)
• Knowledge of hospice, home health, palliative care, or community-based healthcare services
• Strong communication and interpersonal skills, with the ability to speak comfortably with providers, patients, and families
• Ability to build and maintain professional relationships with referral sources
• Organizational skills and attention to detail for managing referrals and documentation
• Valid driver’s license and ability to travel locally to hospitals, clinics, and community sites
• Commitment to confidentiality and HIPAA compliance

Nice To Haves

• Previous experience in healthcare marketing, outreach, admissions, or care coordination
• Familiarity with discharge planning processes in hospitals or skilled nursing facilities
• Experience working with end-of-life care or seriously ill populations
• Knowledge of Medicare, Medicaid, and hospice eligibility criteria
• Strong presentation and community education skills
• Experience using electronic medical records (EMR) or referral tracking systems

Responsibilities

• Serve as a link between the organization and healthcare providers, patients, and families.
• Promote VNA’s services and help eligible patients access care.
• Build and maintain relationships with referral sources such as hospitals, clinics, nursing facilities, and care coordinators.
• Educate referral sources about hospice, home health, and other supportive services.
• Assist with referrals and support parts of the admissions process.
• Ensure smooth transitions of care.
• Meet with patients and families to explain services and answer questions.
• Participate in community outreach and educational efforts.
• Represent VNA at events.
• Track referral activity.
• Maintain professionalism, confidentiality, and alignment with the organization’s mission.

Benefits

• Health insurance options for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
• Paid Time Off (PTO), Personal and Taking Care of You Days
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&D insurance of $20,000
• On-site education center to provide professional development and CEU credits
• Free Employee Assistance Program (EAP) for employees and dependents
• Paid monthly volunteer time at non-profit organizations
• Uniform Allowance Program