Chart Retrieval Specialist Jobs

About The Position

Requirements

• High School Diploma or equivalent required.
• Availability between 8am-5pm at least three consecutive days per week required.
• Must have a reliable, insured personal vehicle.
• Must have the ability to drive and have a valid driver's license in good standing.
• Must have reliable internet service and a phone with the ability to communicate with remote supervisors.
• Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers.
• Proven track record of punctuality, reliability, quality work, and ability to follow directions.
• Ability to work independently with minimal supervision.
• Ability to troubleshoot and/or overcome technical issues as they arise.
• Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team.
• Business casual attire and a high level of professionalism required at all times.
• Access to a high-speed internet connection.
• Positive attitude and the desire to learn through training (full five-day training program begins upon hire).
• Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.

Nice To Haves

• Travel opportunities may be available with assignments in different geographic areas as needed.

Responsibilities

• Visit various provider offices to scan or upload assigned medical record charts, utilizing various EMR systems and Datavant provided equipment.
• Work an average of 20-28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months.
• Professionally engage with healthcare providers while retrieving required medical records.
• Maintain consistent communication with the remote team, providing daily updates regarding progress, challenges, and completed tasks.
• Access and manage the weekly schedule through Datavant systems, ensuring all appointments are confirmed and tracked.
• Arrive at pre-scheduled appointments prepared and on time.
• Use designated platform to confirm correct charts for retrieval, accurately mark them as retrieved upon completion, and troubleshoot any technical issues.
• Work independently to meet department goals for chart retrieval accuracy and efficiency.
• Complete end-of-day activities in designated company systems, including daily logging of work hours and mileage/reimbursements.
• Adhere to the Company’s Code of Conduct and policies and maintain HIPAA compliance.
• Cross-train in multiple departments to provide support and supplement additional hours as needed.
• Assist with additional work duties or responsibilities as evident or required.

Benefits

• Mileage reimbursement
• Per chart incentive
• Paid training
• Cross training opportunities