Certified Medical Assistant Jobs

About The Position

Requirements

• Current Medical Assistant certification from an accredited or recognized program.
• Previous experience working as a Medical Assistant.
• Excellent verbal and written communication skills.
• Ability to explain medical information and care instructions clearly and compassionately.
• Comfort using electronic medical records (EMRs), patient monitoring systems, telephone platforms, and healthcare technology.
• Strong organizational, time management, and multitasking abilities.
• Ability to independently manage patient follow-up activities while collaborating effectively with providers and team members.
• Reliable transportation and dependable attendance.
• Commitment to patient confidentiality and HIPAA compliance.
• Authorization to work in the United States.

Nice To Haves

• Experience with Epic is preferred.
• Experience with patient triage, chronic care management, Remote Patient Monitoring (RPM), or Principal Care Management (PCM).
• Experience reviewing and interpreting blood pressure, blood glucose, pulse oximetry, weight, or other monitoring data.
• Experience working in a hybrid or remote healthcare environment.
• Bilingual in English and Spanish.

Responsibilities

• Obtain and document vital signs, medication information, medical history, and other clinical data.
• Identify and communicate prior authorization needs for follow-up.
• Educate patients about MayaMD services, including RPM and PCM programs.
• Assist eligible patients with enrollment in care management programs.
• Maintain inventory of patient monitoring devices and coordinate device ordering as needed.
• Follow clinic workflows, policies, and provider instructions.
• Conduct patient outreach and perform initial triage by assessing symptoms, patient needs, and urgency of care.
• Monitor patient health data, trends, alerts, and device readings through MayaMD's RPM platform.
• Contact patients regarding abnormal readings, missed readings, medication concerns, symptoms, appointments, and other care needs.
• Escalate urgent findings to providers and supervisors according to established protocols.
• Communicate with patients through phone and approved messaging systems.
• Reinforce provider-approved education and care instructions.
• Collaborate with providers to support and update care plans based on patient needs and monitoring outcomes.
• Complete required monthly patient contacts and documentation within established timelines.
• Maintain accurate, timely, and confidential patient records.
• Adhere to all HIPAA, privacy, security, and patient consent requirements.
• Meet productivity, responsiveness, attendance, and follow-up expectations.
• Participate in ongoing training and professional development.
• Perform additional duties as needed to support clinic operations.

Benefits

• Be part of an innovative healthcare organization transforming patient care through technology.
• Make a meaningful impact on patients managing chronic and ongoing health conditions.
• Work in a collaborative, patient-centered environment.
• Gain experience in the growing fields of Remote Patient Monitoring and Care Management.
• Enjoy a hybrid work model that combines in-person patient care with remote healthcare support.