Catastrophe Property Field Claims Adjuster
American Family Insurance • Minneapolis, MN7d • $57,000 - $94,000 • Hybrid
Catastrophe Claims Adjuster Jobs
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Catastrophe Property Field Claims Adjuster
American Family Insurance•Minneapolis, MN
•$57,000 - $94,000•Hybrid
About The Position
This role involves investigating and maintaining property catastrophe claims. The primary responsibilities include determining liability, gathering information, reviewing coverages, arranging appraisals, and settling claims. The position reports to the CAT Property Claims Manager and requires deployment to the field during catastrophe events. A company fleet vehicle is provided, with an option for personal use. The role is primarily home/field-based, with up to 75% travel for CAT duty and 80% of time spent working from home or in the field. Occasional travel to an office location for engagement activities like team meetings, trainings, and culture events may be required.
Requirements
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
- Demonstrated experience handling moderately complex claims, or other equivalent experience.
- Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
- Valid driver's license required plus an acceptable driving record.
- Obtain state specific property casualty claims licensing as required.
Responsibilities
- Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
- Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
- Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Responds to customer inquiries, makes appropriate decisions and closes file as needed.
- Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
- May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Benefits
- Company fleet vehicle
- Relocation support is offered for eligible candidates
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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Frequently Asked Questions
Common questions about Catastrophe Claims Adjuster careers and jobs.
Based on current job postings on Teal, the average Catastrophe Claims Adjuster salary in the US is approximately $93,000 per year, with a typical range of $85,000 to $100,000.
