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Cashier

Floor & Decor•Grapevine, TX
•Onsite
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About The Position

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others.

Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Friendly and enthusiastic
  • Entrepreneur and hard-working
  • Honest and accountable

Responsibilities

  • Greet every customer in a helpful and courteous manner.
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
  • Provide above and beyond customer service and exceed customer expectations.
  • Demonstrate and understand compliance of the company’s safety processes.
  • Act and work in a manner consistent with the company’s core values.
  • Process customers at checkout using the point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Open and close registers.
  • Follow established cash, check and credit card acceptance procedures.
  • Answer the telephone according to the company guidelines.
  • Stock, tag and display merchandise as required.
  • Be able to create price tags and merchandise signs.

Benefits

  • Bonus opportunities & career advancement opportunities at every level
  • Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
  • Work-life balance, including: Paid vacation and sick time for eligible associates
  • Paid holidays plus a personal holiday
  • Paid Volunteer Time Off that starts on Day 1

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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