Cashier Jobs

About The Position

Requirements

• Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
• High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED.
• Ability to follow written and verbal instructions.
• Act 34 Clearance.

Nice To Haves

• Previous experience in health care or customer service.

Responsibilities

• Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination.
• Disseminate patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information.
• Serve as a reference source for visiting hours, general directions, package delivery, and general hospital policies.
• Issue courtesy parking discounts and free passes when appropriate.
• Issue patient scooters to patients and visitors as needed.
• Assist with parking cashier functions and validate patient parking.
• Establish tracking of patient belongings upon admission.
• Clean, remove trash from, empty linen hampers, and organize all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.
• Replenish supplies as needed.
• Make beds and change bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms.
• Inspect and ensure that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor.
• Assemble and serve meals according to diet orders, menus, and patient or guest specific requirements.
• Maintain food safety and quality by applying HACCP principles throughout service.
• Adhere to department procedures regarding the operation of all food service equipment.
• Perform sanitation in accordance with departmental procedures and health department guidelines.
• Deliver and set up patient meal trays using the designated department script to ensure proper patient identification.
• Deliver other nourishments to patients upon request.
• Follow all safety and sanitation regulations.
• Transport patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately.
• Perform inspections and disinfecting procedures on transportation equipment utilized by the department.
• Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.
• Report the status of transportation activities and abnormal activities to a supervisor.
• Enter requests for equipment repairs into the online portal as maintenance issues are identified.
• Inspect and disinfect transportation equipment.
• Order unit specific supplies and equipment, ensuring adequate and appropriate quantities.
• Organize supply room.
• Deliver supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately.
• Stock patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more.
• Maintain refrigerator and temperature logs and check all expiration dates on supplies.
• Inventory pumps (SCDs, IV, etc.) in patient rooms and remove if not needed.
• Monitor supply inventory and expiration date in collaboration with supply chain management.
• Monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge (depending on unit need).
• Answer unit phones and transfer to appropriate staff.
• Respond to call lights under Nursing Assistant/PCT direction.
• Interact and socialize with patients and assess patient needs.
• Round hourly to ensure all areas of responsibility are met satisfactorily.
• Print and distribute daily plans of care.
• Prompt patient mobility as appropriate, involving the appropriate clinical staff as needed.
• Maintain resources like pamphlets, department contacts, etc. (depending upon unit).
• Adhere to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Follow mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient.
• Exhibit UPMC Values and practice UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities.
• Perform in accordance with all other system-wide competencies/behaviors.
• Perform other duties as assigned.