Bartender
City of Roanoke, Virginia • Virginia 24016, VA2d • Onsite
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Bartender
City of Roanoke, Virginia•Virginia 24016, VA
•Onsite
About The Position
The Bartender is responsible for providing friendly, efficient, and professional beverage service to guests attending concerts, sporting events, theatrical performances, banquets, and other events at Berglund Center. The successful candidate will thrive in a fast-paced, high-volume environment and understand that the bartender plays an important role in the overall guest experience. The Bartender must be knowledgeable about beverage service, attentive to detail, committed to responsible alcohol service, and able to maintain a clean and organized work area while providing excellent customer service. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is a non-exempt position.
Requirements
- Previous bartending, beverage service, restaurant, concessions, hospitality, or customer service experience preferred.
- Must be of legal age to serve alcoholic beverages in accordance with Virginia law.
- Knowledge of responsible alcohol service practices and applicable laws.
- Strong customer service and communication skills.
- Ability to accurately handle cash and operate a point-of-sale system.
- Ability to work quickly and efficiently in a high-volume environment.
- Strong attention to detail and ability to multitask.
- Dependable, professional, and able to work effectively as part of a team.
- Ability to maintain a clean and organized work area.
- Basic knowledge of food and beverage safety and sanitation practices preferred.
Responsibilities
- Provide friendly, professional, and efficient beverage service to guests.
- Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and service standards.
- Verify guest identification and ensure all alcohol is served in accordance with applicable laws, regulations, and Berglund Center policies.
- Practice responsible alcohol service and recognize when service should be refused or discontinued.
- Operate point-of-sale systems accurately and efficiently, including processing cash (occasionally), credit/debit cards, and other approved forms of payment.
- Accurately handle and maintain accountability for all transactions.
- Maintain appropriate inventory of beer, wine, liquor, mixers, garnishes, cups, ice, and other bar supplies.
- Restock bar areas before, during, and after events as needed.
- Maintain a clean, sanitary, and organized bar and surrounding service area.
- Follow proper food and beverage safety, sanitation, and handling procedures.
- Check and maintain proper product temperatures and storage conditions.
- Assist with opening and closing duties, including cleaning, securing products, restocking, and preparing the bar for the next event.
- Communicate effectively with supervisors, coworkers, security personnel, and other departments.
- Respond professionally to guest questions, concerns, and requests.
- Work efficiently during periods of high guest volume while maintaining accuracy and a positive attitude.
- Follow all Berglund Center policies and procedures, including safety, security, cash handling, and responsible alcohol service requirements.
- Assist with other Food & Beverage duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
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