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Barista - Library Specialist Blended Role

Arapahoe LibrariesCentennial, CO
$20 - $24Onsite

About The Position

Arapahoe Libraries is seeking a Blended Barista/Library Specialist for the Smoky Hill Library to deliver outstanding customer service both behind the café counter and on the library floor. This hybrid position blends café service with library support to create a seamless and engaging patron experience. You'll be scheduled to spend approximately 75% of your time in the café and 25% of your time working as a Library Specialist on the library floor. In the cafe, you'll prepare quality beverages and food, maintain a clean and organized workspace, and manage transactions accurately, even during high-volume or fast-paced times. When scheduled on the library floor, you'll assist patrons with materials, technology, and programs, bringing patience, focus, and active listening to every interaction. This role is ideal for someone who enjoys variety, stays flexible when plans change, and finds fulfillment in helping others while supporting their team. We are recruiting for three part-time (30 hours) positions.

Requirements

  • One year of customer service experience.
  • Intermediate technology skills (Microsoft 365) and the ability to learn new systems.
  • Ability to work flexible shifts, including evenings and Saturdays
  • Strong communication, problem-solving, and conflict-resolution skills.
  • Ability to travel between facilities as needed.

Nice To Haves

  • Experience in beverage or food preparation.
  • Cash register or point-of-sale experience.
  • Experience working with children or teens.

Responsibilities

  • Greet and connect with every patron to create a warm, welcoming atmosphere.
  • Take orders, process payments, and manage cash drawers with accuracy and attention to detail.
  • Prepare and serve beverages and food items according to recipes, presentation, and safety standards.
  • Maintain café cleanliness and organization, following health and sanitation guidelines.
  • Restock supplies, manage workflow efficiently, and follow opening and closing procedures.
  • Welcome visitors, assist with library accounts, and provide advisory and reference support.
  • Help patrons with technology questions, including e-resources, devices, and equipment troubleshooting.
  • Maintain library collections through shelving, merchandising, and display creation.
  • Promote library resources, programs, and events, connecting patrons with opportunities to learn and engage.
  • Keep current on library services, technology, and trends to provide informed, proactive assistance.
  • Participate in committees, projects, and library-wide initiatives that support community engagement.
  • Assist Friends of the Library volunteers and support related cash-handling activities.
  • Contribute to displays and promotional efforts that enhance the patron experience.

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