Zoning Compliance Officer

Town of Vienna•Vienna, VA

6d•Onsite

About The Position

Join the Town of Vienna's Planning and Zoning Department as a Zoning Compliance Officer, where you'll combine problem-solving, fieldwork, and customer service to help maintain the character and quality of one of Northern Virginia's most welcoming communities. The purpose of this class within the organization is to perform technical work to enforce the Town’s zoning regulations, inspect construction for zoning compliance, respond to complaints concerning zoning violations, and identify and resolve zoning and other property violations by working with the Department of Planning and Zoning, other Town departments, and Fairfax County. This position may assist with other duties as necessary. This class works under moderate supervision, independently developing work methods and sequences.

Requirements

Requires a High School Diploma.
Requires a minimum of 1 year in code enforcement, inspection work, and/or closely related experience, OR 2 years of relevant education and/or training.
Experience with computer-based administrative tracking of cases, drafting of letters and emails, and/or in project management.
Demonstrable successful customer service experience.
Demonstrable ability to compose, format, and use proper grammar and syntax skills in writing letters and reports.
Valid State driver's license.

Nice To Haves

Experience in construction management, surveying or similar activities is also relevant and desirable.

Responsibilities

Pursues broad community compliance with the Town of Vienna regulatory codes in the areas of Zoning, Landscape, and Refuse.
Educates residents, representatives of businesses and institutions, and the broader community about components of the Town code within the department’s purview.
Investigates complaints regarding potential code violations by researching property records, Town and County permit records and conducting site visits to determine whether code compliance issues exist.
Coordinates with the Senior Zoning Compliance Officer and the Zoning Administrator to survey the Town on a systematic basis to determine whether there are unreported code violations.
Prepares and submits written notices of confirmed violations.
Provides written and verbal explanations, in a sensitive manner, of options for abating violations, including all rights and responsibilities.
Conducts inspections to verify compliance with conditions of approved plans and permits.
Maintains positive relations with co-workers and customers.
Posts and removes legal signs for Town Boards and Commissions supported by the Department of Planning and Zoning.
Participates in departmental meetings and assists with department-wide initiatives, as needed.
Performs related work as assigned or necessary.