SGH Zone Trainer- Zone 9

EssilorLuxottica Group•Los Angeles, CA

6d•$85,147 - $147,703•Hybrid

About The Position

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Requirements

Bachelor’s Degree or equivalent experience in Learning, Training, or Retail Leadership
Experience in a training role responsible for delivering content in classroom, small group, and one-to-one settings preferred
Proficient computer skills in Word, Excel, PowerPoint, and Outlook
Strong business acumen skills with understanding of retail KPIs and behaviors that drive performance
Ability to create strategies and action plans to drive results
Knowledge and experience in a retail commissioned sales environment
Strong leadership, coaching, and influence skills without direct authority.
Excellent communication, prioritization, and organization skills.
Experience facilitating training, coaching sessions, and capability‑building activities.
Comfort working in a highly dynamic, change‑driven environment.
Ability to travel 50% of time

Responsibilities

Create behavioral training strategies for company initiative role outs across Zone
Coach SMs, MMs, and RMs to close behavior gaps impacting conversion and customer experience.
Develop leaders using peer‑to‑peer coaching to drive sustainable behavior change.
Analyze zone, region and store performance data to identify opportunity areas and create and execute action plans.
Facilitate and reinforce company initiatives including RX, SGH Experience, 5 Growth Pillars, and new initiatives.
Support execution of monthly Leonardo (LEO) training and act as a subject matter expert.
Partner with ZVP/ZD/HRBP to plan strategies, align priorities, and provide field insights.
Conduct high‑quality store visits with clear follow‑up actions and behavioral expectations.
Share best practices and observations during weekly zone calls and calibration sessions.
Travel throughout assigned zone(s) to deliver consistent coaching and execution support.
Maintain high standards of communication, follow‑up, and documentation of store visits.