Zone Team Leader

Retail Stores • Davenport, IA

8d • Onsite

About The Position

The Retail Zone Team Leader provides guidance and direction for the successful operation of an assigned zone on a store’s retail sales floor. The role oversees associates focused on merchandising and selling merchandise, while helping ensure an exceptional experience for associates and customers. Responsibilities include merchandising and oversight of customer service.

Requirements

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays regularly.
• Positive attitude and ability to work as a team player who interacts well with customers and associates.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and in a safe manner.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet operational expectations.
• Oversee the process for planning for and receiving merchandise and ensuring the sales floor is properly stocked.
• Ensure appropriate scheduling and staffing for unloading and processing merchandise to the sales floor while driving associate productivity, daily task assignments, and customer service standards.
• Supervise associates within the assigned zone and communicate company directives to ensure follow-up is completed.
• Perform Team Leader functions to open and close the store when needed and complete additional assigned responsibilities.

Benefits

• Medical, dental, vision, and prescription coverage begins after 90 days of employment.
• 401(k) with a generous company match and immediate vesting.
• Career growth and talent development culture.
• 20% associate discount on Ollie’s purchases.
• Voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED