Zone Team Leader

Retail Stores • Albertville, AL

5d

About The Position

The Retail Zone Team Leader provides guidance and direction for the successful operation of an assigned zone on a store’s retail sales floor. The role oversees a team focused on merchandising and selling merchandise while ensuring an exceptional experience for associates and customers. Responsibilities include merchandising and customer service oversight, maintaining operational standards, and supporting store opening and closing when needed.

Requirements

• High school diploma or equivalent.
• At least 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays regularly.
• Positive attitude and ability to work as a team player and interact well with customers and associates.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and remain alert and work safely.

Responsibilities

• Carry out established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet operational expectations.
• Oversee planning for and receipt of merchandise, and ensure the sales floor is properly stocked.
• Ensure appropriate scheduling and staffing for merchandise unloading and processing to the sales floor while supporting associate productivity, daily task assignments, and customer service standards.
• Supervise associates in the assigned zone and communicate company directives to ensure follow-up is completed.
• Perform Team Leader functions to open and close the store when needed.
• Complete additional responsibilities as assigned.

Benefits

• Medical, dental, vision, and prescription drug coverage begins after 90 days of employment.
• 401(k) with a generous company match and immediate vesting.
• Career growth and talent development opportunities.
• 20% associate discount on Ollie’s purchases.
• A range of voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED