Zone Supervisor

Compass Connections • Fairfield, CA

3d • Onsite

About The Position

Compass Connections is hiring a Zone Supervisor for its Fairfield, California facility. The organization provides emergency shelter and group home placement for children while working toward family reunification. The Zone Supervisor oversees staff and daily facility operations, supports children’s safety and well-being, and ensures program activities and records comply with agency policies and regulatory requirements. The role requires fluency in English and Spanish, a high school diploma or equivalent, and at least one year of related experience or training. First aid, CPR, and emergency behavior intervention certifications are required. The position may require evening, weekend, and holiday work.

The role includes supervising unit managers and supporting staff through constructive feedback and mentoring. The Zone Supervisor also coordinates children’s activities and transportation as needed, helps maintain the facility, and completes accurate documentation. Employees must pass pre-employment and random drug screens and background checks, and must receive an annual influenza vaccination or obtain an approved medical or religious exemption.

Requirements

• Fluency in English and Spanish.
• High school diploma or equivalent.
• At least one year of related experience and/or training.
• First aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
• Demonstrate the ability to collaborate with staff, service providers, and professionals.
• Demonstrate the ability to provide crisis intervention according to Compass Connections training when needed.
• Demonstrate the ability to work in a fast-paced environment and maintain emotional control and professional composure.
• Maintain the computer literacy needed to fulfill the position’s responsibilities.
• Work effectively and without intensive supervision independently and as a member of a multidisciplinary team.
• Maintain a working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
• Be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• A two-year associate degree from an accredited program or institution, or two or more years of college-level coursework in a related field.
• Two or more years of related experience and/or training.

Responsibilities

• Meet applicable federal and state regulatory guidelines and standards.
• Report serious incidents and daily activities to the Shelter Manager.
• Assist with developing shift schedules and staff assignments to support the safety of children and coworkers.
• Monitor, coordinate, and delegate daily facility operations tasks throughout the shift as needed.
• Know procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
• Supervise interactions among children, promote positive interaction, and encourage children to take responsibility in the daily routine.
• Plan, organize, and supervise children’s activities in accordance with the daily activity schedule.
• Identify routine maintenance or repair needs and report them to the Shelter Manager.
• Participate in scheduled meetings, in-service training, and team decisions.
• Assist with household laundry and routine cleaning of bedrooms and living areas.
• Maintain accurate and timely records of clothing and personal items.
• Schedule air and ground transportation for children when needed.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols, including evacuating with children and staff during emergencies.
• Follow professional and ethical standards, show respect for agency staff, children, and community members, and comply with the dress code.
• Supervise assigned unit managers and provide constructive feedback about work habits, communication, and safety.
• Mentor and assist new hires and coworkers during the general observation training period.
• Complete accurate and timely documentation in accordance with agency policies, contract requirements, and regulatory standards.
• Frequently travel between areas of the physical plant.
• Meet deadlines required by the program supervisor and federal partners.
• Respond sensitively and competently to the cultural and socioeconomic characteristics of the children served.
• Collaborate with staff members, service providers, and other professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Maintain emotional control and professional composure in a fast-paced environment.
• Work effectively both independently and as part of a multidisciplinary team, without intensive supervision.
• Maintain the computer literacy required for the role and working knowledge of Compass Connections policies and procedures.

Benefits

• 100% employer-paid medical, dental, and vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED