Zone Manager - John Wayne Airport

Retail and Dining Positions•Santa Ana, CA

6d•Onsite

About The Position

The Zone Manager partners with the General Manager in operating store(s), providing leadership by managing, training, coaching, and mentoring associates. The role focuses on delivering a first-class customer service experience and strong in-store execution. The Zone Manager serves as a customer-service role model and provides on-the-job training and guidance to sales associates consistent with company practices.

Requirements

Ability to work various shifts in a 7/365 team-oriented environment, including weekends and holidays.
Ability to pass the Federal Criminal History Record Check and Paradies Lagardère Background Check.
Ability to perform POS and computer work.
Ability to lift up to 40 lbs., stand for long periods, climb, and bend.

Responsibilities

Partner with the General Manager in the operation of store(s).
Manage, train, coach, and mentor fellow associates.
Provide a first-class customer service experience and support in-store execution.
Model first-class service and provide sales associates with on-the-job training and guidance consistent with company practices.
Put internal and external customers first.