Zone Lead - FT

At Home•Huber Heights, OH

7d•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards intended to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements, including signs, vignettes, endcaps, tables, and first look/flash finds. These elements reinforce seasons, holidays, and in-store promotions within assigned areas. The Zone Lead influences Team Members to understand visual merchandising and standards while demonstrating ethical conduct, safety, and compliance. The position involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. The Zone Lead supports visual merchandising planning and execution, daily and weekly task management, freight processes, stocking, and maintaining an organized zone. The role also supports customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience. The Zone Lead coaches and trains team members on visual priorities, reviews store scorecard data, and acts within assigned zones to improve metrics. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
A background check will be completed.
Clear and concise verbal and written communication and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required, including nights and weekends.
Ability to lift at least 50 pounds, team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and within a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy, with ethical and honest behavior.
Ability to promote teamwork, delegate appropriately, motivate self and team, and execute thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a smart, scrappy, safe, and fun work environment.
Flexibility and creativity, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes, including planning and leading transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires guests through compelling visual merchandising.
Plan and execute daily and weekly workloads and assigned tasks delegated by the Assistant Store Manager to support visual merchandising, sales goals, and guest engagement; complete tasks efficiently and on time.
Participate in incoming freight and transition processes.
Process freight sorts and stock products in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in regular meetings or huddles on these subjects.
Serve as a role model and coach in visual merchandising, providing continuous learning opportunities to team members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience through daily interactions.
Review store financial and business data from the store scorecard, including sales and expenses, and take action within assigned zones to improve metrics.
Maintain a neat, clean, organized zone and ensure current signage and sets are maintained.
Perform other duties as assigned based on business needs.