Zone Lead - FT

At Home•Johnstown, CO

1d•$15 - $19•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual aspects meet documented company standards designed to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and seasonal or promotional displays. The Zone Lead influences and trains team members on visual merchandising standards and demonstrates ethical conduct, safety, and compliance. The position involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. The Zone Lead plans and leads transitions, reinventions, assortment changes, and resets with the Assistant Store Manager while maintaining visual integrity and an organized environment. The role plans and executes delegated daily and weekly tasks, participates in freight processes, processes freight sorts, stocks and down-stocks merchandise, and maintains assigned zones. The Zone Lead also supports customer satisfaction, inventory control, shrink reduction, safety, loss prevention, expense control, and customer experience; coaches and trains team members; reviews store scorecard data and works to improve metrics; and maintains current signing and sets. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Successful completion of a background check.
Clear and concise verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required.
Ability to lift at least 50 pounds, team-lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model who demonstrates ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a safe and engaging work environment.
Flexibility and creativity to handle multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes, including planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires customers through compelling visual merchandising.
Plan and execute daily and weekly workload and delegated tasks to support visual merchandising, sales, and guest-engagement goals, completing work efficiently and on time.
Participate in incoming freight and transition processes.
Process freight sorts and stock merchandise in designated areas, including down-stocking and maintaining endcaps.
Support customer satisfaction, inventory control and shrink reduction, safety, loss prevention, expense control, and customer experience; participate in related team meetings and huddles.
Serve as a role model and coach in visual merchandising, providing ongoing learning opportunities to team members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and take action in assigned zones to improve metrics.
Maintain neat, clean, and organized zones and ensure current signage and sets are in place.
Perform other duties assigned based on business needs.