Zipline Operator

Huna Totem Corporation•Hoonah, AK

11d•Onsite

About The Position

The Zip Rider Course Operator prepares guests to safely participate in Icy Strait Point’s Zip Rider, which is 1,300 feet high, over a mile long, reaches speeds of up to 60 mph, and takes approximately 90 seconds to complete. Operators work at the top and bottom towers: at the top, guests arrive by scenic tour and bus and are secured into harness seats; at the bottom, guests are released from their harnesses. The position follows Icy Strait Point’s guiding principles of Best, Authentic, Profitable (BAP), with safety as the foremost priority. This is a seasonal role in Hoonah, Alaska, from April through October 2027. The listed pay is $18.00 plus potential bonuses. Operators share information about Icy Strait Point and its offerings, participate in required training and safety meetings, and maintain current First Aid/CPR certification. The role requires moderate physical activity, outdoor work in a remote community, and travel by small plane or ferry to and from the location.

Requirements

Adequate knowledge of Tlingit culture or willingness to learn.
Knowledge of the local area, including marine life, plants, animals, and birds.
Good verbal communication skills; patience and ability to lead groups of children and adults.
Strong commitment to safety.
Ability to perform moderate physical activity, including standing, walking, reaching, climbing, and lifting more than 40 pounds; ability to visually identify safety hazards.
Ability to learn, retain, and accurately present excursion information to guests.
Must be at least 18 years old to work at the top tower or at least 16 years old to work at the bottom tower.
This is a safety-sensitive position subject to drug testing.
Able to lift 25 pounds, stand for extended periods, and walk more than five miles daily.
Able to lift arms and push and pull a 10-foot pool extended to engage the return system.
Able to lift arms to grab harnesses and pull harness retrieval lines.
Willingness to live in a remote, rural community.
Comfort with traveling by small plane or ferry to and from a remote setting.
Ability to walk and drive on gravel roads in inclement weather.

Responsibilities

Conduct all activities and make decisions according to Icy Strait Point’s BAP guiding principles: Best, Authentic, Profitable.
Keep safety foremost in work activities and decisions.
Secure guests in harness seats at the start of the ride and release them from harness seats at the end.
Use a two-check process at the top tower, with one person securing the guest and another double-checking the securement.
Return harnesses from the bottom tower to the top tower and retrieve returned harnesses at the top tower for the next ride.
Learn and share information with guests about Icy Strait Point, including its history, tours, food and beverage venues, and retail offerings.
Participate in required training and safety meetings.
Maintain current First Aid/CPR certification.
Promote other Icy Strait Point venues, distribute literature, and/or sell merchandise.
Perform other duties as assigned.