Zero Waste Representative

SOLIDATED DISPOSAL SERVICE, L.L.C.•Los Angeles, CA

7d•$70,304 - $89,200

About The Position

The Zero Waste Representative works with businesses, institutions, and agencies in designated Los Angeles Franchise Zones to promote source reduction, reuse, and recycling, reduce landfilled material, and identify alternative diversion solutions. This field position provides technical support and guidance on program implementation and operations to a diverse customer base. The representative conducts waste assessments, develops customer-specific recycling goals and diversion programs, and supports implementation and ongoing participation. The role also manages major and high-profile accounts, coordinates with operations and management teams, and builds customer relationships and company visibility through community and industry activities.

Requirements

High school diploma or GED.
At least 2 years of experience in a customer-facing role identifying and addressing customer needs.
Valid driver’s license.
Experience in sustainability initiatives.
Experience communicating with diverse stakeholders in formal and informal settings.

Responsibilities

Schedule and complete proactive customer calls and visits, capturing key information in company information systems.
Conduct initial waste assessments, collect data, confirm service levels, and prepare Contract Service Agreements for customer signatures and setup.
Provide customized reporting for customers.
Maintain thorough knowledge of company services, lines of business, pricing, and additional services relevant to assigned customers.
Establish recycling baselines and program goals, including public speaking engagements and training presentations at customer locations as needed.
Implement the Zero Waste Program in the assigned franchise zone.
Manage major and high-profile accounts in the assigned franchise zone.
Identify business-specific diversion programs and ensure implementation of waste assessment recommendations.
Conduct follow-up visits to monitor and evaluate participation in diversion programs and provide additional support to non-compliant participants.
Meet regularly with the Operations Manager, Project Manager, and Sales Manager to review progress against weekly goals and the status of program implementation.
Partner with the operations team as needed to address customer service issues.
Build relationships and increase company visibility by participating in company-sponsored activities, trade shows, chamber of commerce events, and similar activities.
Perform other job-related duties as assigned or apparent.