Youth Workforce Manager

METRO NORTH REGIONAL EMPLOYMENT BOARD INC•Malden, MA

19d•$67,512 - $73,941•Hybrid

About The Position

The Youth Workforce Manager is an active member of the MassHire Metro North Workforce Board’s Workforce Development team and supports youth workforce programming across the Metro North region. Reporting to the Deputy Director of Youth Workforce, this role supports the development and implementation of the regional youth workforce strategy, with an emphasis on employer-driven career exploration, work-based learning, and employment opportunities for high school students and young adults. The manager also implements competitive grant-funded initiatives that complement core youth programs and expand access to career exploration, internships, employment, and work-based learning. The role connects students and young adults with opportunities through partnerships with schools, youth providers, community organizations, and employers. Programs include Connecting Activities, WIOA Youth, and YouthWorks. The manager strengthens coordination among partners, expands access to coordinated opportunities, and identifies ways to braid resources and services across programs. This is a hybrid position requiring regular in-person presence in the Metro North region. In-person work includes assigned school sites and the MNWB office in Malden Center an average of 2–3 times per week, regular office attendance during onboarding, partner and employer meetings, events, and program site visits or monitoring. The position is grant-funded and subject to the availability and continuation of grant funding.

Requirements

Experience working with high school-aged youth and/or young adults in workforce development, career readiness, education, employment, internships, or work-based learning programs.
Ability to develop and maintain relationships with employers, schools, community organizations, and workforce partners.
Strong project management skills, including coordinating multiple initiatives, managing timelines, organizing events, tracking deliverables, and following through across partners.
Ability to work across teams and organizations and adapt to changing program environments, priorities, funding requirements, and employer needs.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint, and ability to learn and maintain information in databases and program management systems.
Excellent written and oral communication skills.
Ability to engage respectfully and effectively with youth from diverse backgrounds and provide culturally responsive, trauma-informed support.
Ability to meet the position’s in-person requirements in the Metro North region, including presence at schools and/or the Malden Center office an average of 2–3 times per week, as well as partner meetings, events, and site visits.

Nice To Haves

Bi- or multilingual abilities, especially English and Spanish, Portuguese, or Haitian Creole.

Responsibilities

Transition Connecting Activities toward an employer-driven, work-based learning model that expands career exploration, employer engagement, internships, job shadows, and other work-based learning opportunities.
Travel to school partner sites and provide workforce-readiness skills to high school students.
Help youth develop job preparation skills and provide workshops on topics such as labor market research, resume writing, and interviewing.
Coordinate with schools to promote career events, including job fairs and career panels, and support event logistics.
Develop and maintain partnerships with participating schools to identify student workforce needs.
Work with schools to identify students who would benefit from employer engagement, career exploration, internships, job shadows, or work-based learning.
Coordinate employer engagement activities, including career panels, workplace tours, job shadows, internships, and other career-connected learning.
Implement grant-funded youth workforce initiatives, including participant support and case management, internship and work-based learning coordination, documentation, and outcome tracking.
Serve as the primary liaison with assigned WIOA Youth providers to support compliant enrollment, program elements, case management, and placement services.
Provide technical assistance to WIOA Youth providers.
Enter WIOA Youth participant information, case notes, and placement information in the statewide MOSES database.
Oversee WIOA Youth program billing and invoicing for timeliness and compliance with contract expenditures.
Conduct virtual and in-person site visits to providers in coordination with the Deputy Director of Youth Workforce.
Produce performance reports using MOSES to support performance standards, program evaluation, and reporting across WIOA Youth programs.
Coordinate YouthWorks with the broader youth workforce strategy and identify opportunities to align it with Connecting Activities and WIOA Youth.
Participate in annual YouthWorks provider monitoring with the Deputy Director of Youth Workforce and appropriate MNWB staff.
Identify appropriate and allowable opportunities for dual enrollment and coordinated services across YouthWorks, Connecting Activities, and WIOA Youth.
Promote YouthWorks and other youth workforce opportunities among schools, employers, community organizations, and workforce partners.
Manage and cultivate community-group and stakeholder partnerships that advance Workforce Development team priorities.
Identify employer partners for job fairs, career panels, and youth employment and internship initiatives.
Understand employers’ workforce needs and identify ways to align youth programming with high-demand occupations and career pathways.
Maintain timely and accurate records, service notes, and entries in MNWB’s Salesforce database.
Collect information from students about jobs or internships and enter it accurately in Salesforce.
Track, document, and report employer engagement activities in the statewide MOSES database.
Assist the supervisor, team leader, or management with assigned projects.