Youth Workforce Coordinator

Career Opportunities @Phmc•Philadelphia, PA

5d•Hybrid

About The Position

PHMC, a large non-profit public health institute, serves as the administrative entity for the City of Philadelphia Office of Children and Youth Out-of-School Time Program (OCF OST). In this role, PHMC manages a network of approximately 60 organizations operating more than 160 OST programs throughout the City. The OCF OST Program serves approximately 9,500 youth in grades K-12 within a variety of settings. OCF demands high-quality OST programming that improves life skills, increases academic engagement, and prepares youth for higher education and employment. The OST Youth Workforce Coordinator supports participation in career-connected learning experiences for youth enrolled in the OCF-funded Out-of-School-Time high school programs. This role implements systems across funded provider agencies to ensure timely, accurate payment of youth stipends and completion of required documentation to support youth work site placements, including agreements, clearances, and youth W-9s. In addition, the workforce coordinator will facilitate successful Career Connected Learning (C2L) experiences by working with OST provider agencies to resolve questions or emergent concerns. The Youth Workforce Coordinator will support system efficiency by identifying opportunities to align processes and materials with those developed by C2L partners and will generate reports to support the creation of system-wide datasets on C2L participation. The Youth Workforce Coordinator collaborates with members of the OST operations and program teams. The Youth Workforce Coordinator is the primary point of contact with vendors associated with youth payment and clearances. This position requires office- and field-based activities and reports to the OST Senior Operations Manager.

Requirements

Minimum three (3) years of administrative or operations experience working with organizations serving children and youth.
Experience working with contracts, fiscal tracking, and customer relationship management.
Experience with career preparation or workforce programming for youth, teens, and opportunity youth.
Knowledge of administrative principles and practices related to contracts, invoicing, and payment systems
Excellent customer service and interpersonal skills – experience effectively engaging with youth is highly preferred
Knowledge of the principles, practices, and methods of youth workforce development
Excellent oral and written communication skills
Highly organized
Ability to work independently
Ability to meet deadlines
Technologically proficient, specifically in Microsoft Word, Excel, PowerPoint, and Outlook, with capacity to utilize data management systems; advanced skills in Excel preferred
Experience working in a fast-paced environment with flexibility and adaptability in work style and schedule
Investigative, administrative, documentation, compliance, data, and problem-solving skill sets are highly desirable

Nice To Haves

Master's degree preferred.

Responsibilities

Facilitate youth participation in C2L experiences by ensuring the completion of W-9’s and clearances, as needed
Ensure the completion of clearances for worksite supervisors
Maintain and enhance the tracking system used to monitor the completion of the C2L placement process, including worksite placement, worksite agreement status, youth clearance status, and worksite supervisor clearance status
Serve as the liaison with PHMC accounting and HR departments to support student payment tracking, issuing 1099s, and review of clearances.
Provide system navigation support to youth, worksite supervisors, and OST providers to resolve questions and emergent issues
Use reports, tracking tools, and targeted communications to ensure OST operations and program staff have access to relevant information on C2L activity status
Timely and accurate data entry to ensure up-to-date information is available in the data systems used for C2L operations
Issue and monitor the execution of worksite agreements
Issue payment requests to youth stipend vendor to ensure timely and accurate payment of youth stipends
Support resolution of issues associated with youth debit cards
Prepare quantitative and narrative content to support regular and ad hoc reporting
Perform other OST-related duties or special projects as directed by supervisor
Analyze individual, segmented, and aggregate operations data to identify trends and generate recommendations to improve CCL-related activities
Participate in community events, conferences, and trainings