Youth Services District Director

YMCA of Southeastern NC•Wilmington, NC

5d•Onsite

About The Position

The YMCA of Southeastern NC is seeking a passionate Youth Services District Director to lead one of our fastest-growing areas of impact. In this role, you will oversee the operations of multiple youth development programs across several community locations, including Afterschool, Summer Camp, Preschool, and other enrichment initiatives serving children and families throughout Southeastern North Carolina. You will lead and support a team of program staff, build strong partnerships with schools and community organizations, and drive program quality and growth. If you are an inspiring leader who is passionate about youth development and strengthening communities, we invite you to join our team and help shape the future of YMCA programs across our region.

Requirements

Experience supervising, developing, and leading staff.
Experience managing programs, operations, or multiple work sites.
Experience managing budgets and operational performance.
Strong communication, relationship-building, and problem-solving skills.
Ability to make sound decisions and manage multiple priorities in a fast-paced environment.
Ability to supervise staff and oversee daily program operations.
Ability to build and maintain positive relationships with schools, families, community partners, and staff.
Ability to manage budgets, scheduling, reporting, and administrative responsibilities.
Ability to respond effectively to emergencies and operational challenges.
Commitment to supporting the YMCA mission, values, and organizational goals.
Must be able to see and hear.
Must be able to speak clearly.
Must be able to lift at least 50 lbs.
Must be in good health.
Must be able to bend, stand, stoop, walk, and climb a ladder.
Must be able to comprehend and communicate written and verbal instructions.
Must wear equipment including eye and face protection as well as close toe shoes, gloves, and other personal protective equipment while on the job when necessary.
Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.
Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.
Required to report all safety incidents and hazards immediately and accurately to supervisors.
Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.
Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.
Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.

Responsibilities

Recruit, train, supervise, develop, and evaluate staff to ensure high-quality program operations.
Oversee the daily operation, implementation, and continuous improvement of Afterschool and other assigned youth development programs
Develop, review, and support lesson plans, activities, and enrichment opportunities that promote positive youth development.
Evaluate program effectiveness and implement improvements to enhance participant experiences and outcomes.
Build and maintain strong relationships with school districts, parents, community partners, and other stakeholders to support program success.
Address parent, school, and community concerns in a timely and professional manner.
Respond appropriately to emergencies and support crisis management efforts when needed.
Manage program budgets, scheduling, enrollment, reporting, and operational systems to ensure effective and sustainable program delivery.
Ensure accurate program administration, reporting, recordkeeping, enrollment management, and operational data tracking through Daxko and other YMCA systems.
Ensure compliance with YMCA policies, licensing requirements, CACFP/SFSP regulations, and safety procedures.
Respond appropriately to emergencies and risk management situations.
Lead program growth and expansion efforts.
Support fundraising initiatives, organizational goals, and the YMCA mission and values.